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Database and Hotline Officer


About Afghanistan New Generation Organization

The Afghanistan Journalists Safety Committee (AJSC) is an Afghanistan-based organization and the most comprehensive journalist safety mechanism of any country in the world. AJSC maintains the largest database of media workers in Afghanistan, has national and provincial female coordinators to provide support to female media workers, publishes research on media and freedom of speech in Afghanistan, works closely with the Afghan government to develop media laws and provides emergency support to journalists in conflict. AJSC operates under the umbrella of the Afghanistan New Generation Organization (ANGO), an Afghanistan-based NGO that works on projects related to youth in Afghanistan.

Job Summary

The Database and Hotline Officer is responsible for managing all of AJSC’s journalist and civil society databases, and manning the 24-hour crisis hotline as part of a project to enhance activist and journalist ability to safely and effectively report on and promote human rights in the country.

Job Details

Date Posted: 19 Oct 2016 Reference: 0018
Closing Date: 02 Nov 2016 Work Type: Full Time
Number of Vacancies: 1 Gender: Any
Functional Area: Media Open Ended: NO
Nationality: Afghan Salary Range: As per NTA Salary Scale Policy
Contract Type: Agency Staff Years of Experience: 2 Year(s)
Contract Duration: 2 Year(s) & 0 Month(s) Extension Possibility: No
Probation Period: 2 Months

Duties and Responsibilities

The responsibilities of this position are broken into the three categories of Database Management, Hotline Management and Reporting.

Database Management
• Create comprehensive database compiling ANGO and AJSC existing databases on media workers, violence against journalists, human rights defenders and violence against human rights defenders
• Record and carry out all data entry for all cases of violence against journalists
• Record and carry out all data entry for cases of violence against human rights defenders
• Constantly update and fact-check all databases for accuracy

Hotline Management
• Provide 24-7 supervision of a hotline number to report cases of violence against journalists and human rights defenders
• Attend all hotline calls, record calls in call log

• Track databases and produce internal monthly reports on violence against journalists and human rights defenders
• Provide quarterly updates on all databases
• Assist in data gathering and analysis for biannual reports
• Assist in other tasks as assigned


The Database and Hotline Officer is expected to exercise the following qualifications:
• Excellent communication skills in Dari and Pashto
• Uncompromising attention to detail
• Initiative and results-oriented mindset
• Strong independent work ethic
• Willingness to constantly man 24-hour hotline
• Ability to thrive in fast-faced work environment
• Willingness and ability to learn

Job Location

Afghanistan - Kabul: PROVINCIAL CENTER (KABUL)



Submission Guideline

Interested applicants must submit their CVs along with cover letter in the below mentioned email. The submission subject must include the position name and vacancy number. Applications without proper subject line will be disregarded.

Submission Email

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