Intern - NOC Technician(1008 Views)
About I Engineering Group
We Provide end-to-end engineering infrastructure solutions to the telecommunications and power industries across Africa, the Middle East and Southeast Asia. Employing a dynamic and personal approach, we have grown rapidly since our inception in 2007 to reach 16 operations with 1,000 employees. We integrate our core competencies with our clients’ businesses to provide cost-effective solutions that allow our clients to succeed in their business goals.
Become the leading provider of managed services to the telecom industry in Africa and the Mideast, seamlessly integrating our core competencies with our customers’ businesses, and providing cost effective solutions.
We strive to be clients’ preferred telecoms infrastructure services partner providing solutions in line with constantly changing market needs.
Based in Kabul
|Date Posted:||29 Nov 2016||Reference:||i eng-NOC-001|
|Closing Date:||13 Dec 2016||Work Type:||Full Time|
|Number of Vacancies:||3||Gender:||Male|
|Functional Area:||Technical||Open Ended:||NO|
|Nationality:||Afghan||Salary Range:||As per company salary scale|
|Contract Type:||Internship||Years of Experience:||3 Year(s)|
|Contract Duration:||0 Year(s) & 0 Month(s)||Extension Possibility:||No|
Duties and Responsibilities
NOC Engineer Roles and Responsibilities
• Responsible for alarm monitoring and escalation, restoration, information
Responsible of fault escalation: -
1- TT quality; Escalate on time and accuracy.
2- Send SMS on time, voice call, email.
3- Update on time with proper information in remedy and via SMS.
4- Closing on time with right root cause.
5- Inform shift manager about L1 and important outage within 5 MIN and update him/her every 30 min.
Responsible for CRs surveillance quality,
1- Monitor from beginning and end the CR.
2- System healthy checking has been done when CRs are finished.
3- Report CR status in Remedy when CRs are finished.
4- TT created when CRs time expired and there was faulty.
5- Report sending on time and accurate.
Daily report (Exco that should be update in daily base, morning evening that should be update For sending report)
• Handover report
• Access control with subcontractor and Landlord
• Checking related emails (personally and group email)
• Languages: Fluency in Dari and English is required. Advanced computer skills;
• Integrity, honesty and commitment;
• Good communication skills
• Afghan National;
• Bachelor’s Degree in Computer Science or a related field is desirable.
• Experience: At least three years directly relevant experience.
Afghanistan - Kabul
Bachelors Degree, Technical
Make sure to write the position title and vacancy number in the subject line of your email and send your CV along with a cover letter to:
Only short listed candidates will be notified.
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