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Zonal IT Support Officer (Bakhtar Bank Kandahar)


About Bakhtar Bank

Bakhtar Bank, which is a licensed Commercial Bank of Afghanistan and 3rd largest bank in terms of size and number of branches, operating according to the best international standards. It has been set up with the objective to help the Afghan business community and common men to prosper; the aim is financial inclusion to Afghanistan economy. Everyday our employees work to satisfy the customers consisting mainly of Afghan locals, entrepreneurs and International Institutions. Our vision is to provide a Delightful Banking Experience to all our customers. Bakhtar Bank has the third largest branches network in Afghanistan. Our customers are able to access 62 branches. (29 branches in major provinces of the country, 30 branches in Kabul, 3 extension counters, and 19 ATMs.)

Job Summary


Job Details

Date Posted: 30 Sep 2017 Reference: BKB HR
Closing Date: 15 Oct 2017 Work Type: Full Time
Number of Vacancies: 1 Gender: Any
Functional Area: IT Open Ended: Yes
Nationality: Afghan Salary Range: As per company salary scale
Contract Type: Permanent Years of Experience: 3 Year(s)
Contract Duration: 0 Year(s) & 0 Month(s) Extension Possibility: No
Probation Period: 3 Months

Duties and Responsibilities

• Day to day management of all Zonal Network Operations & Maintenance Strategic Partners
• Tracking Zone Network performance
• Support Periodic audit of all Transmission, Core and Microwave Network and preventive maintenance schedule audit
• Closely working with Bakhtar Bank head office IT team.
• installing and configuring computer hardware operating systems and applications
• monitoring and maintaining computer systems and networks
• talking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues
• troubleshooting system and network problems and diagnosing and solving hardware or software faults
• replacing parts as required
• providing support, including procedural documentation and relevant reports
• following diagrams and written instructions to repair a fault or set up a system
• supporting the roll-out of new applications
• setting up new users' accounts and profiles and dealing with password issues
• responding within agreed time limits to call-outs
• working continuously on a task until completion
• prioritizing and managing many open cases at one time
• testing and evaluating new technology
• Conducting electrical safety checks on computer equipment


• Technical skills
• Organizational skills
• Interpersonal skills
• Communication skills
• Patience
• A meticulous and methodical nature
• A logical mind
• Capable of working well under pressure
• Enthusiasm to be continually learning


• Bachelor Degree, related to IT
• A+ Hardware
• Network +
• knowledge of electronics and repairing, preferred

Job Location

Afghanistan - Kandahar
AF AF 12


Bachelors Degree,

Submission Guideline

Electronic applications will be sent to: sub e-mail which corresponds if any of following 2 items is missing, your application will be considered as ineligible/incomplete.

1. In your emails please specify the title of the position as well as vacancy number for electronic submissions
2. Updated Curriculum vitae (CV)/Resume (Please attached your recent photo and mention in your CV exact date/periods of your work experience, graduation Day, Month, and Year).

If you are shortlisted and invited for written test/interview you will be required to present the original, the following:

Submission Email:

Clearly mentioning upon successful interview for the position, how soon will be available to join our bank?
To be considered, your application must be received by 15 Oct-2017
The candidates must be local person and only short-listed candidates will be contacted.

Submission Email

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