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Project Officer


About Zardozi

Since its inception in 2006, Zardozi’s mission has been to address poverty and improve household livelihoods by providing support to Afghan women wishing to generate their own income through micro-business. Zardozi focuses on work with women with limited or no formal education. In the process of engaging in local markets, Zardozi also aims to influence and expand market systems to be more inclusive to women workers in the informal economy, which accounts for the overwhelming majority of Afghanistan’s business sector.

In recent years, Zardozi has made important contributions in understanding of informal and sectoral markets and the actual and potential contribution made by women in Afghanistan. Both this research and Zardozi’s market experience and engagement have enabled the programme to achieve significant empowerment gains for the women with whom it works (‘clients’, to use Zardozi’s standard term).

More recently, Zardozi has begun to focus directly on women’s economic empowerment (WEE), taking advantage of, and contributing to, the rapidly developing global understanding of the wider socio-economic gains to be made through WEE, and of the challenges in achieving it in Afghanistan.

In the short term, Zardozi aims to target primarily women in families below the poverty line who are interested in earning and managing their own income through a micro-business. Zardozi seeks to meet the needs of women with special needs such as female-headed households, war widows and the disabled. Men are also included in programme activities.

Zardozi’s focus is on economically empoweringwomen in different provinces through training, supporting micro-enterprise start-ups and market access, with continuing support through women-only Community Business Centres operated on a fee-paying basis.

In the longer term, Zardozi supports empowered women to work collectively through a civil society organisation – Nisfe Jahan - that promotes the rights and protection of women and girls. Zardozi is providing administrative support, training and mentoring to enable Nisfe Jahan to become a more capable and self-sustaining body, able to support empowered women, including linking them to other civil society organisations and government agencies.

Job Summary

To accomplish primary goal of providing administrative and technical skills to support Zardozi programme to success

Job Details

Date Posted: 09 Nov 2017 Reference: PO0015JRO
Closing Date: 20 Nov 2017 Work Type: Full Time
Number of Vacancies: 1 Gender: Female
Functional Area: Programme Open Ended: NO
Nationality: Afghan Salary Range: As per NTA Salary Scale Policy10000.0
Contract Type: Long-term Years of Experience: 2 Year(s)
Contract Duration: 0 Year(s) & 0 Month(s) Extension Possibility: Yes
Probation Period: 3 Months

Duties and Responsibilities

Title: Project Officer

Organization :Zardozi – Markets for Afghan Artisans

Duty Station: Jalalabad Regional Office

Reporting to: Regional Manager

Working Hours :Full time, 5.5 days a week (Saturday-Wednesday 0730 to 1530, Thursday 0730-1115, variable during Ramazan)

Salary Range: National Technical Assistance Grade D[AFN 38,000 per month upwards], with Step on appointment subject to qualifications and experience

Transport: Pick-up/drop-off transport will be provided

No. of Jobs: 1

Sex: Female

Nature of contract: To end March 2020 based on current funding

Nationality: Afghan

Closing Date: 20 Nov 2017

Anticipated Start Date: Nov 2017 or by arrangement


To accomplish primary goal of providing administrative and technical skills to support Zardozi programme to success

Team Leader responsibilities

· Work with all staff and Regional Manager to prepare plans and share responsibility with Regional Manager to ensure that plans are implemented

· Work with Regional Manager to ensure that the team works together smoothly and cooperates

Selection of new areas and new clients

· Work with Regional Manager and Business Motivator to survey new areas and analyse survey results

· Work with Regional Manager and Business Motivator to decide on the women to be approached as new clients

· Work with Business Motivator to make draft business categorisation of new clients when sending them to Induction training

· Work with Business Motivator to regularly review business categories of all clients as needed and also for all new clients after basic business training

Business training

· Monitor basic and advanced business training that targets are being met, quality of training is according to module and clients are satisfied

· Work with Business Motivator to solve problems with staff attending business training

· Monitor Business Motivator and Business Trainer motivating clients to attend Advanced Business training

Manbeh/Design Centres

· Ensure manbeh is run according to agreed rules – on time, clean, agreed materials properly maintained, clients pay fees, agreed services are provided, staff attitude is appropriate

· Work with Regional Manager to implement new services as appropriate

Reporting, data collection and management

· Ensure that all necessary data is collected monthly

· Compile the data according to agreement with Main Office and Regional Manager

· Maintain spread sheets as agreed with Main Office and Regional Manager

· Analyse data and prepare monthly reports for Main Office, submit to Regional Manager for approval

· Be informed on clients and business categories from ID Master List

· Work with staff to ensure that feedback is collected from clients and reported to weekly meeting and case histories compiled

· Ensures that staff collect case histories as needed, compile case histories and submit to Regional Manager

· Prepare reports on exhibitions and trade fairs using data collected by Market Facilitators and submit to Regional Manager for approval

Providing financial services

· Ensure that staff are up to date on details of financial services

· Monitor and ensure that staff are providing correct and regular information to clients on financial services

· Follow up guarantors of loans as required with Business Motivator

· Work with Business Motivator and Regional Manager to provide feedback and to advise on credit worthiness and business viability of clients applying for loans

· Ensure that staff are motivating clients to open bank accounts and facilitating opening accounts and issues with banks

· Facilitate disbursement of loans, call clients when loans are due

· Work with Regional Manager and staff to take action on problematic loans

Collection of membership fees

· Prepare membership fee spread sheets and check that payment is regular and property entered

· Ensure that all staff are collecting membership fee according to agreed processes and providing proper receipts

· Ensure that staff are providing correct information to clients regarding membership fee payment

· Ensure that staff are not allowing clients to access services without paying membership fees

· Work with staff, Guild Manager and Regional Manager to solve membership fee issues

Business mentoring

· Work with Business Motivator to advise clients on new opportunities and how to take advantage of them including retail opportunities

· Be responsible for implementing Proof of Concept of new business opportunities and for handing over new market opportunities to clients

· Work with Business Motivator and Regional Manager to design business models for new market opportunities

· Suggest new services for clients and report to weekly meeting

· Work with Regional Manager and staff to solve issues regarding community issues where Zardozi/Nisfe Jehan can help

Nisfe Jehan

· Work with Guild Manager and Market Facilitator to arrange and conduct Nisfe Jehan meetings, General Assembly, on the job training etc

· Provide mentoring to Nisfe Jehan members as agreed with Guild Manager

· Arrange Nisfe Jehan surveys as required by Guild Manager

· Work with Guild Manager and Market Facilitator to arrange civil society events

· Work with Business Trainer and Market Facilitator to motivate clients and invite them for Nisfe Jehan training

Social Support

· Work with Business Motivator to identify community and family problems of new clients which can be facilitated with Zardozi/Nisfe Jehan assistance

· Work with Regional Manager to find ways to support clients and to implement activities

Other tasks

The Project Officer will participate in appropriate and relevant cross-functional projects as may be required.


The duties set out in this Job Description are not definitive and may be subject to amendment following appropriate consultation.


Speaking Writing Reading Understanding

Pashto Excellent Excellent Excellent Excellent

Dari Excellent Excellent Excellent Excellent

English Good Good Good Good


At least two years’ practical work experience is required. Either as part of this, or in addition, knowledge and/or experience in some of the following areas will be useful:

Thorough familiarity with word processing, spreadsheet, and project scheduling computer applications
Ability to work effectively as a team member and independently,
Ability to manage multiple priorities under pressure, trouble-shoot, and to meet short- and long-term deadlines
Demonstrated experience in budget and financial management
Excellent written and verbal communication skills
Excellent critical and creative thinking and analytical skills


Bachelors Degree

Job Location

Afghanistan - Nangarhar
AF AF 12


Bachelors Degree, Business Administration

Submission Guideline

A copy of their current CV and a completed copy of the Zardozi Personal Information Form (short version) found at OR a completed copy of the Zardozi Personal Information Form (long version) found at

· A copy of their Tazkira and a recent photograph

· A covering letter stating why they would be a suitable candidate for this post.

Following short-listing, an interview panel will meet in November with the intention of making an appointment from November 2017, or by arrangement with the successful candidate.

Submission Email

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