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Recovery Officer


About FINCA Afghanistan

The Mission of FINCA Afghanistan is to provide financial services to the lowest-income entrepreneurs, so they can create jobs build assets and improve their standard of living.FINCA International is one of the world's leading micro finance institutions, provides financial services to more than One Million clients through 23 wholly-owned and operated subsidiaries in Africa, Eurasia, Latin America and the Middle East and South Asia (MESA)

FINCA Afghanistan has over 350 employees and among one of the leading Microfinance providers in the country with its Islamic and enterprise friendly products. It is rapidly growing and is currently operating in Kabul, North and West Regions.

Job Summary

The recovery Officer will be responsible to collect the delinquent loans over 180 days or more. The recovery Officer works closely with Credit Officers / Supervisors / Managers under supervision of the recovery Supervisor based in HQ/Kabul to tackle the delinquency issues. In addition, he/she will maintain close communications legal team on cases registered to the court and with governmental Judiciary departments for the resolve of the cases referred from FINCA.

Job Details

Date Posted: 14 Nov 2017 Reference: FA-KBL-HQ-160
Closing Date: 23 Nov 2017 Work Type: Full Time
Number of Vacancies: 1 Gender: Male
Functional Area: Banking Open Ended: NO
Nationality: Afghan Salary Range: As per company salary scale
Contract Type: Permanent Years of Experience: 2 Year(s)
Contract Duration: 0 Year(s) & 0 Month(s) Extension Possibility: No
Probation Period: 3 Months

Duties and Responsibilities

• Recovery of the late payments over 180 days and delinquencies in line with FINCA’s policies and procedures, particularly client protection
• Preparation of daily schedule for recovery of clients with 180days late payment in collaboration with credit department.
• Maintain close communications with branches, recovery supervisors and judiciary departments of the government
• Work with branches and legal team to resolve cases registered with the court
• Conduct frequent field visits to the delinquent clients.
• Prepare a weekly report for the recovery Supervisor on the progress of the delinquent repayment collections.
• Report all delinquencies to Recovery Supervisor & explain the cause of the delinquencies and take immediate action to recover the loan.
• In addition, regularly meet with delinquent groups/individuals for the recovery of the delinquent loan.


• High school diploma
• Experience working in the field, bazaars, or markets an advantage
• Experience working in the community is essential
• Good communication skills and ability to work on a team
• Dari and Pashto fluency required, some knowledge of English is an advantage.
• Computer skills (typing in Dari and Pashto) is essential
• Responsible for safe-keeping and maintaining clients/loan files

Job Location

Afghanistan - Kabul


Bachelors Degree, Administrative

Submission Guideline

All interested and qualified candidates should submit their CV along with application letter and photo attached with CV also please mention the position title and Vacancy number clearly in the subject line of your email (FA-KBL-HQ-160 Recovery Officer ), otherwise your CV will not be considered for mentioned position. It is to mentioned that those CV"s Will consider who send Locally from mentioned provinc

Submission Email

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