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Head of Professional Services (Head of Logistics)


About FMFB

These are exciting times for the First MicroFinance Bank (the FMFB-A). Started in 2004 as a regulated bank with a focus on Micro Finance, the Bank is now expanding into Consumer, SME & Corporate Banking. At the same time, the bank is heavily investing in supporting technologies to make our strategy happen. We are a bank in transformation on all fronts!
Over 1,000 employees serve & delight our customers and commit their time & talent to help the FMFB-A become the best bank in Afghanistan. Now we’re looking for your talent.

Job Summary

The Head of Professional Services is to provide strategic leadership and management and develop business policy in order to deliver an efficient, cost-effective and quality operation within Property / Logistics /facility management. Responsible for developing and implementing an enterprise-wide procurement, logistics and facility management approach and directing the ongoing procurement, logistics and Facility Management activities serving as a partner with the business.
The scope of this role includes working with internal stakeholders from initial need identification to final delivery including demand management, supply analysis/strategy, supplier identification, sourcing, contract negotiation, delivery planning and monitoring, purchasing and ongoing performance management and improvement.
This position will report to the Chief Executive Officer.

Job Details

Date Posted: 21 Jan 2018 Reference: FMFB-HR-0007-2018
Closing Date: 15 Feb 2018 Work Type: Full Time
Number of Vacancies: 1 Gender: Any
Functional Area: Business Administration Open Ended: Yes
Nationality: Afghan Salary Range: As per company salary scale
Contract Type: Permanent Years of Experience: 10 Year(s)
Contract Duration: 0 Year(s) & 0 Month(s) Extension Possibility: No
Probation Period: 3 Months

Duties and Responsibilities

Create and implement a scalable procurement strategy and function
Implement sourcing strategies to create value, gain efficiencies and build relationships among a diverse supply base
Develop and manage a procurement team to include sourcing, contracting, purchasing, vendor management (i.e., monitoring, reporting and benchmarking) and other internal procurement support activities
Design, review and evaluate benchmarks and scorecards for Procurement, Logistics & Facility Management
Work with business leaders to ensure alignment with their objectives and supply base improvement efforts

Use IT systems to manage stock levels, delivery times and transport costs with the aim to (continuously) drive down operational expenses
Use associated information systems to coordinate and control the order cycles
Evaluate performance and quality and to plan improvements
Allocate and manage staff resources according to changing needs;
Liaise and negotiate with customers and suppliers;
Develop business by gaining new contracts, analyzing logistical problems and producing new solutions;
Develop e-commerce solutions to continuously drive down logistic costs
Improve and develop business performance within the constraints of legislation, fuel costs and rising environmental pressures.

Facility Management:
Focus on using best business practice to improve efficiency, by reducing operating costs while increasing productivity.
Investigates availability and suitability of options for new premises, including rent negotiations, planning best allocation and utilization of space and resources for new buildings, or re-organizing current premises according agreed business plans.
Project management and supervising and coordinating work of contractors;
Ensures that premises meet health and safety requirements and that facilities comply with legislation;
Keeps staff safe in line with safety procedures.

Travels to Provinces

Require Travels to Provinces


Excellent Command of English (Verbal & Written) Reporting Skills
Strategic Thinking
Strong Negotiator
Problem Analysis & Problem-Solving Skills balanced with creativity to seek, encourage and find effective procurement approaches
Ability to build a team and lead from the front
Strong sense of urgency and initiative
Microsoft Office Skills (Word, Excel, Outlook, PowerPoint)
Organization & Time Management
Sound Judgement
Minimum of 10 years work experience in a Large Company (1,000+ employees) of which at least 5 years in a similar position
In-depth knowledge of sourcing and procurement principles and best practices
In-depth knowledge of Facility Management
Strong working knowledge of finance and accounting in terms of budgeting, cost management and operation risk management


Bachelor Degree in Supply Chain Management, from a reputable University, a Master degree in relevant field is highly preferred.
Relevant Industry knowledge ideally obtained in a Financial institute
5 Years’ experience in staff development

Job Location

Afghanistan - Kabul: PROVINCIAL CENTER (KABUL)
AF AF 12


Masters Degree, Business Administration

Submission Guideline

If you meet the above requirements we are encouraging you to apply for the job, please send us your resume via email no later than 10th August 2017. Please make sure that your email includes the vacancy number as subject line.
Only short-listed candidates meeting the requirements of the post will be contacted.

Note: The salary for this position is quite attractive and negotiable.

Submission Email

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