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Senior IT Officer

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About PLACED/MoLSAMD

This is a unique opportunity. We are looking now for new team members with the potential to be the future leaders of public services in the country. We promise to take you outside of your comfort zone. To expose you to learning from some of the best in the world. To demand extraordinary performance from you. And to give you a career-defining opportunity.

PLEASE READ THIS ADVERTISEMENT CAREFULLY. ONLY COMPLETE APPLICATIONS WILL BE CONSIDERED. (This is a re-advertisement for the team, now that funding is in place. Previous applicants are encouraged to re-apply but must please submit new applications in full.)

We are building a team in the Ministry of Labor Social Affairs Martyrs and Disabled (MoLSAMD), with funding from the Afghanistan Reconstruction Trust Fund and technical assistance from the World Bank. This team is going to oversee two ground-breaking employment programs under the PLACED Project. The programs will be contracted out with innovative ‘payment by results’. You will be founding members of a new ‘centre of excellence’ in performance-based contracting and program management. In the process, you will deliver real, lasting social impact through helping as many people as possible to find jobs.

For the Senior IT Officer we are looking for a mix of skills and experience. This role has two core functions: first, to ensure the IT hardware and software used by the project works well, and; secondly, help to develop and maintain a database that will facilitate performance management.

You must also have excellent communication skills, including very high-level written and spoken English. The team will operate in English, managing international contractors and with most of the team’s training in English.

Introduction:

The Government of the Islamic Republic of Afghanistan, Ministry of Labor, Social Affairs, Martyrs and Disabled (MoLSAMD) in particular, is planning to prepare for project activities with a Project Preparation Grant (PPG) from the Afghanistan Reconstruction Trust Fund (ARTF). The project is called PLACED. Under the PLACED PPG, three distinct activity components are defined: (i) opening a managed international labor migration corridor to GCC countries, (ii) enhancing the employability and employment outcomes for high school graduate jobseekers through supported job search and possibly private sector internships and, (iii) integrated capacity building at MoLSAMD for the management of the pilots under the PPG as a core for sustained capacity to manage employment programs. The pilots will target two discrete groups of unemployed Afghans, designed to meet the identified needs of these groups and their potential employers, thereby increasing the jobseekers’ employability. The implementation of the pilots will be integrated with extensive on-the-job capacity building at MoLSAMD on key aspects of contracting and managing high-performing labor market programs.

The PLACED pilots will service approximately 4,400 jobseekers. Learning from these pilots will be informed by rigorous monitoring and evaluation, leading to the scaling up and rollout of these interventions. Following a period of MoLSAMD team building, procurement, (c.6 months) and implementation (c.4 months), the pilots will run for up to 21 months, with interim evaluations (and emerging recommendations) prepared after the first, and second years. The components are expected to be structured as follows:

Component 1: PLACING LABOR ABROAD (PLA) Pilot: This component will target unskilled and low-skilled Afghan male jobseekers, with the objective of: (a) preparing them for identified job opportunities in GCC countries; (b) matching them with those vacancies; (c) facilitating their travel to the host country and settling in; (d) supporting the employer (and covering salary costs) for the first two weeks of on-the-job training, and; (e) establishing systems for payroll deductions and remittances to cover some program costs as well as transfers back to families. The objective is to enhance these jobseekers in the eyes of GCC employers and inform the development of efficient systems for managed labor migration to GCC countries. The project will also aim to include mechanisms to ensure the safety and wellbeing of the participants while working abroad. The proposed pilot will finance activities to help approximately 2,000 participants.
Component 2: CONNECTING WITH EMPLOYMENT DOMESTICALLY (CED) Pilot: The biggest challenge for young job applicants with a reasonable level of appropriate skills (notably literacy and numeracy), as identified by employers, is a lack of soft skills and workplace awareness, including knowledge of workplace culture and employer expectations. Often this is as a result of a lack of work experience, and it is exacerbated by a lack of any understanding of how to find and communicate with potential employers. This component will target beneficiaries between 18 and 29 years of age who have completed high school. The pilot aims: (a) to assist as many jobseekers as possible to secure good jobs through intensive supported job search, and (b) for those who cannot access employment given personalized job search support, provide private sector internships to enhance employability through supported work experience. The pilot will ensure parity of outcomes for women and men, providing additional support as required for any female jobseekers. The proposed pilot will finance activities to help approximately 2,400 youth (50% male and 50% female) during the two and a half years of implementation.
Component 3: Integrated capacity building: This component will aim at strengthening the capacity and performance of MoLSAMD in delivering the PLACED pilots, and eventually contracting and managing national employment programs, through an innovative program of technical assistance. In particular, a team recruited with support under this component within MoLSAMD will undertake procurement, implementation, and contract/performance management, including monitoring and evaluation activities. A capacity-building program will be launched, with each stage of the pilot programs preceded by technical assistance workshops equipping the MoLSAMD team with the required knowledge and skills. The personnel initially recruited under the PPG are expected to transition to civil service positions requiring similar competencies learned throughout the PPG implementation.
The Ministry of Labor, Social Affairs, Martyrs and Disabled, implements this project under the overall supervision of the Deputy Minister for Labor Affairs (and in his/her absence the Minister). In close cooperation with the Director of Labor Market Studies, and under the guidance of the Steering Group, the project is led by the PLACED Project Director.

Job Summary

The Senior IT Officer will work under the overall supervision of the Project Director, reporting to the Senior Financial Management Specialist direct. The duration of the assignment will be 24 months. The scope of duties of the Senior IT Officer will: a) ensure the availability of uninterrupted IT services required in successfully running the PLACED project; b) assist in the management of data, produced within the pilots and used by the team to oversee the performance (and compliance) of the contractors.
The assignment will involve specifically the following activities:

Job Details

Date Posted: 04 Mar 2018 Reference: oLSAMD-ILM-DLMI/IC-04.1
Closing Date: 27 Mar 2018 Work Type: Full Time
Number of Vacancies: 1 Gender: Any
Functional Area: IT Open Ended: NO
Nationality: Afghan Salary Range: As per NTA Salary Scale Policy
Contract Type: Consultant Years of Experience: 5 Year(s)
Contract Duration: 1 Year(s) & 0 Month(s) Extension Possibility: Yes
Probation Period: 3 Months

Duties and Responsibilities

• Ordering, installation, maintenance and operational support of project hardware/software and AV equipment;
• Delivering, issuing and receiving IT systems and materials to and from staff as necessary;
• Maintaining any necessary records, including financial records, as directed;
• Operation of the PLACED Project IT Help Desk to record technical support requirements requested by end users and where possible provide technical support directly;
• Enable staff to make effective use of automated network administration services, e.g. self-help password changing technologies;
• Installation and configuration of workstations and software;
• Maintenance of network and infrastructure components;
• Operation of shared printers;
• Virus detection, removing and checking software;
• Organising and overseeing the maintenance and repair of the IT systems by external contractors, as directed;
• Ensure that all Project IT systems are clean and well maintained and operated in accordance with sound project policies and practices and current health and safety regulations and report any cases of abuse of IT and AV systems and take appropriate remedial action;
• Providing statistical information and reports as directed by the Project Director;
• Keep up to date with technical developments and provide revised or additional documentation where necessary;
• Assist the team to build and maintain a database which can record activity on the pilots and be used in performance and compliance management (this may include utilising systems to which access is provided by the contractors);
• Help in the design of reporting protocols, so that performance data is received from contractors in a format that the project team can use/analyse;
• Perform other job related tasks assigned time to time by respective supervisors.

Travels to Provinces

Require Travels to Provinces

Skills

Knowledge, Skills, and Abilities:
She/he must have:
a) Knowledge and ability to install and maintain computer applications to include MS Word, Excel, Access, Outlook and PowerPoint;
b) Demonstrable track record in customer care/service;
c) Methodical approach to problem solving and attention to detail;
d) Good time management and organisational skills;
e) Willingness to develop IT skills and knowledge.

Qualifications

a) Having at least a Masters or an equivalent degree with 3 years working experience or having a Bachelors degree with 5 years relevant experience;
b) Experience in developing, installing and maintaining IT-networked systems, including workstations;
c) Experience of supporting end user desktop environments;
d) Knowledge of a wide range of different hardware and software;
e) Knowledge of Network administration;
f) Knowledge of Microsoft Windows networking;
g) Knowledge of Wireless Networking;
h) Experience of building and maintaining databases.

The team will be selected in accordance with the procedures set out in the World Bank’s Guidelines: Procurement Regulations for IPF Borrowers
https://consultations.worldbank.org/Data/hub/files/consultation-template/procurement-policy-review-consultationsopenconsultationtemplate/phases/annex_f_procurement_regulations_for_borrowers_june_11_2015.pdf
Remunerations:
Salary will be as per the National Technical Assistance (NTA) Remuneration Policy of the Islamic Republic of Afghanistan.

Job Location

Afghanistan - Kabul: PROVINCIAL CENTER (KABUL)

Education:

Bachelors Degree,

Submission Guideline

The selection process for these unusual positions is going to be unusually rigorous. Only the best need apply! We expect at least half of our team to be female.

Interested candidates should submit their applications, in writing, to the National Skills Development Program (NSDP), Ministry of Labour, Social Affairs, Martyrs and Disabled located in first Macroryan, Kabul, or e-mail their application (indicating in the subject line the VA number and the title of the post applied for) to: Mohammad Haroon Sherzai

In the first instance, please send the following THREE things (all in English):

• Your curriculum vitae (including full contact details);
• A covering letter of no more than one page, telling us which role(s) you are applying for and why you are interested;
• One page explaining how you think online tools can be used to help more people find jobs.

Please note that if you do not submit these three things as described, your application will NOT be considered.

The closing date for applications is midday on the 18th March 2018. Selection days will commence 25th March. Selection will be conducted in English and will include a written test, an interview and a presentation.

Submission Email

placed.molsamd@gmail.com must have in CC: hashimisa@hotmail.com/ajmal.qaboli@yahoo.com

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