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Sales Officer

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About Afghanistan Holding Group

Afghanistan Holding Group (AHG) has been providing an outstanding and satisfactory turn-key business services to over 220 international companies in Afghanistan since 2009. AHG employs over 200 full-time and highly qualified Afghans to produce tailor-made professional services to its clients across the country.

Job Summary

Under direct supervision of ISP Lead and Sales Manager. We are looking for a motivated and results-driven sales officer to join our growing team. The individual in this role would be responsible for calling prospective customers, explaining our services, and guiding them through their purchase process. We are seeking a candidate who is persuasive, energetic, and ready to go the extra mile to ensure customer satisfaction.

Job Details

Date Posted: 11 Apr 2018 Reference: 0290
Closing Date: 25 Apr 2018 Work Type: Full Time
Number of Vacancies: 1 Gender: Any
Functional Area: Sales/Marketing Open Ended: Yes
Nationality: Afghan Salary Range: As per NTA Salary Scale Policy
Contract Type: Long-term Years of Experience: 3 Year(s)
Contract Duration: 0 Year(s) & 0 Month(s) Extension Possibility: Yes
Probation Period: 3 Months

Duties and Responsibilities

The Sales Officer will perform the following functions:

Phone Calls: Facilitate cold and warm calls to prospective leads
Phone and Email Follow-ups: Schedule and follow through on calls with leads and current customers. Communicate with leads and customers via email
Answering Queries: Answer all lead and customer questions accurately. Prioritize and/or escalate lead and customer questions as needed
Promotions: Promote internet services as directed by upper management
Update Customers: Inform leads and customers of current promotions and discounts
Customer Relationships: Maintain positive business and customer relationships in the effort to extend customer lifetime value
Strategies: Develop strategies for more effective sales, both individually and as part of a team
Referrals: Source and work customer referrals
Tracking: Track all appointments, sales, complaints, status reports, etc. thoroughly for manager review
RFP/RFQs: Search RFPs/RFQs on websites and inform it to the management.
Meetings: Attend meetings and visit leads for answer any queries they might have.
Trial Period Notification: Notify client about their internet connection and trial period via
email/phone call.
Disconnection Notification: Notify client about their internet disconnection vial email/phone
call.
Customer Service: Speak with dissatisfied customers, or entertain high profile clients
Self-Improvement: Self-improve continuously by way of experience and manager feedback

Skills

Skills and Abilities:

Professionalism in all aspects of work and life.
Ability to think clearly and logically.
Skills in problem identification and solution.
Exceptional interpersonal skills.
Ability to meet deadlines, ability to allocate and review priorities.
High degree of flexibility in work and personal life.
Demonstrated ability to communicate with persons of various cultures and disciplines.
Excellent oral and written communication skills.
Negotiation skills.
Ability to make effective presentations to small groups and stakeholders.
Adept at using a range of computer hardware and software.

Qualifications

Education:
Bachelor’s Degree in Computer Science, Business Administration or related field.
Better English writing and speaking skills.
Experience:
Minimum of three years of relevant experience with national and international organizations.
Good knowledge of information system.
Demonstrated experience in the field of sales and marketing.

Job Location

Afghanistan - Kabul

Education:

Bachelors Degree, Business Administration

Submission Guideline

To apply for this position please click here and follow the instructions accordingly.
If you faced any problems opening the link, please copy/paste https://goo.gl/dePMeX in your browser and apply through AHG application system.
Applications will be reviewed on a rolling basis. Only candidates selected for interviews will be contacted. AHG is an Equal Opportunity Employer.

Submission Email

No email provided, please refer to Submission Guideline above

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