Network Operations Center Assistant(798 Views)
About RANA Technologies
RANA Technologies is the leading Internet Service Provider (ISP) & Information & Communications (ICT) Enterprise in Afghanistan, with its Corporate Office in Kabul. RANA Technologies is 100% Afghan owned, and is the only company in Afghanistan to have a Woman as a member of our Board of Directors. RANA Technologies nation-wide network and operations are managed by a team of over 250 experienced, trained and qualified International experts and Afghans. During the previous 10 years, RANA Technologies has successfully developed and demonstrated strong project conceptualization, planning, end-to-end project management, 100% Quality Assurance and 100% Customer Satisfaction in Afghanistan.
The NOC Assistant should ensure maximum possible service availability and performance. To provide support services for Engineering and other technical teams. To provide proactive notification to customers.
These results in a highly diverse range of duties for the NOC – Engineers are required to ensure they are fulfilled in a timely, co-operative and professional manner.
|Date Posted:||16 Apr 2018||Reference:||HR-18-002|
|Closing Date:||21 Apr 2018||Work Type:||Full Time|
|Number of Vacancies:||2||Gender:||Male|
|Functional Area:||IT||Open Ended:||NO|
|Nationality:||Afghan||Salary Range:||As per company salary scale|
|Contract Type:||Long-term||Years of Experience:||1 Year(s)|
|Contract Duration:||0 Year(s) & 0 Month(s)||Extension Possibility:||No|
|Probation Period:||3 Months|
Duties and Responsibilities
• Responsible for the core and VSAT networks daily supervision and monitoring.
• Responsible for the minor maintenance on the wireless and Microwave core network.
• Responsible for the proactive supervision of all key customers and notifying them VIA email/phone call/SMS.
• Responsible for reporting daily, weekly all incidents of the wireless, Microwave and VSAT networks.
• Responsible for answering customers call and do first level troubleshooting.
Must have demonstrated excellent interpersonal, organizational and services oriented skills. Good communication and report writing skills and excellent writing, reading and speaking skills in Pashto, Dari and English languages.
Degree on Computer literacy in Microsoft Office (Excel, PowerPoint, Outlook and word) is required.
Minimum of one year of progressively responsible experience in Communications/Information Technology. Minimum of six months metropolitan/wide area network architecture and management experience. Additional experience in data and Telecommunication design and fielding is preferable.
Afghanistan - Kabul
Bachelors Degree, IT
Applicants must submit their resume and cover letter with the vacancy number mentioned in the subject line of their email and send it to the given email address no later than April 21, 2018. No telephone inquiries please. Only short listed candidates will be contacted within a week.
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