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Telemarketing Officer

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About Soholat.com

Soholat.com is Afghanistan's online store

Job Summary

Telemarketing officer will answer the phone calls, receive customer orders and solve customers problem over the phone

Job Details

Date Posted: 12 Jun 2018 Reference: S001
Closing Date: 31 Mar 2019 Work Type: Part Time
Number of Vacancies: 3 Gender: Any
Functional Area: Sales/Marketing Open Ended: NO
Nationality: Afghan Salary Range: 6000 to 8000 AFG
Contract Type: Permanent Years of Experience: 1 Year(s)
Contract Duration: 0 Year(s) & 0 Month(s) Extension Possibility: No
Probation Period: 3 Months

Duties and Responsibilities

• Answer incoming calls from prospective customers
• Receive orders over the telephone
• Input order details into the computer system
• Use scripts to provide information about product’s features, prices etc. and present their benefits
• Ask pertinent questions to understand the customer’s requirements
• Persuade the customer to buy by demonstrating how merchandise or services meet their needs
• Record the customer’s personal information accurately in a computer system
• Communicate respectfully and politely with potential customers at all times

Skills

• Excellent communication and presentation skills
• Proficient in Dari and Pashto
• Skilled in negotiation and dealing with complaints
• Patient and able to handle customer rejection

Qualifications

Must have a high school degree.

Job Location

Afghanistan - Kabul

Education:

High School, Sales/Marketing

Submission Guideline

interested candidates can submit their CVs to the following email address

Submission Email

info@soholat.com

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