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Head of Admin / Operation


About Ministry of Public Works (MoPW) National Rural Access Program (NRAP)

1. General Background

The Government of Afghanistan (GoA) attaches a high priority to employment generation in the administrative outset through improving rural accessibility which has been promoting to quality reconstruction of rural access infrastructure since 2002.

The originally known National Emergency Employment Program (NEEP) has been enhanced in 2005 to NRAP the National Rural Access program shifting its focus from primarily employment generation to the provision of quality rural roads and creating job when feasible, while the National Roads Strategy developed in 2005 also identified the poor condition of the roads as a major constraint to the country’s economic and social development.

The NRAP is now one of the National Priority Program (NPP-3) within Agriculture and Rural Development (ARD) cluster. NRAP is implemented by ministry of Public Works for district roads and Ministry of Rural Rehabilitation and Development for village roads and strategically overseen by the Ministry of Finance.

The National Rural Access program has been being substantially supported by International Development Association IDA, Afghanistan Reconstruction Trust Fund (ARTF) through the WB in Afghanistan and several other contributing donors.

The Afghanistan Rural Access Project (ARAP) is follow-on project to the series of Bank’s supports made in the last ten years to the government through National Rural Access program. The collective estimated cost of the project is US$ 332 million contributed by both IDA US$125 million and ARTF US$ 207 million.

The project consisted of three main components A, B and C: component A is responsibility of Ministry of Public Works, Component B responsibility of Ministry of Rural Rehabilitation and Development and Component C is responsibility of Ministry of Finance, Component A for improvement of collectively 1250 Km consisted of 1000Km unpaved and 250 km paved surface secondary/district roads and construction of 1000rm bridges as well as routine and periodic maintenance of 1000 km of pre-rehabilitated of same class maintainable roads.
In align to the program mission; the objective of this project is to "enable rural communities to benefit from all-season road access to basic services and facilities".

Job Summary

Under the direct supervision of Executive Director, the Head of Admin/ Operation is responsible to manage, control and supervise the Operations Department including Logistic Unit, Security Unit, Archive Unit, Transport Unit and provide operational support to Ministry of Public Works (MoPW). The Head of Operations will works in close collaboration with Program team in head office and regional offices to successfully deliver operational and program support services. The Head of Operations is accountable for the cost effective, efficient and secure operations of NRAP/MoPW. S/he shall provide supports to Executive Director in implementation of organization Strategic Plan to ensure a well-managed, results-oriented and fully accountable and facilitates program implementation and delivery by providing the operational needs of the organization

Job Details

Date Posted: 09 Jul 2018 Reference: MPW/ARAP/KBL36
Closing Date: 22 Jul 2018 Work Type: Full Time
Number of Vacancies: 1 Gender: Any
Functional Area: Operation Open Ended: NO
Nationality: Afghan Salary Range: As per NTA Salary Scale Policy10000.0
Contract Type: Contractor Years of Experience: 7 Year(s)
Contract Duration: 1 Year(s) & 0 Month(s) Extension Possibility: Yes
Probation Period:

Duties and Responsibilities

Strategic Partnership:

• Serve as a strategic partner to management by integrating operational strategies into overall organization mission;
• Create and Develop SOPs (Standard Operating Procedures) and its Implementation for all operation units;
• Establish and develop policies, procedures and guidelines;
• Effective management and development of operations team to ensure that, the delivery of the quality and operational objectives are in place;
• Manage and develop a range of strategic and operational relationships to MoPW;
• Lead and ensure that the performance of central and regional operational activities are efficient, effective and delivered within budget;
• Provide professional leadership to all operations staff;
• Prepare and develop annual operations plan;
• Manage and ensure that annual operations plan is Implemented properly and effectively;
• Provide operational support to World Bank’s Missions and Project Audits, conducting necessary preparation work prior to missions/audits;
• Implement the project implementation manual for operations support units, analyze the performance and make recommendations for improvement of operational goal and objectives;

Logistics and Asset Management:

• Manage and Oversight logistical services and asset management in accordance with government and World Bank rules and regulations;
• Ensure full compliance with Gov. and World Bank rules and regulations governing Logistics and assets management;
• Lead and coordinate asset disposition cases for NRAP portfolio during project closure;
• Create and implement best practice of logistics principles, policies and processes across the organization to improve operational performance;
• Manages distribution network to functions and achieve proper inventory levels, including warehousing and inventory control;
• Reviewing inventory needs and keeping adequate stock;
• Develop and review and revise logistics policies, procedures and forms;
• Manage logistical activities for assigned sites to best support operations;
• Controls inventory levels by conducting physical counts with data storage system;


• Manage the security unit and ensure that, the security contingency Plan is maintained and updated and regular emergency practices are conducted;
• Prompt coordination with all staff in Kabul and regional offices on security related issues and emergency operations;
• Lead operational support to emergency preparedness and emergency situations;
• Ensure that all staff in the country informed and updated on security related issues and emergency operations;
• Security of premises, assets and staff ensured at all times;
• Manage and ensure that security system is functional and all staff is briefed sufficiently on security requirements in order to take decisions and proficient in the use of safety and security equipment.

Archive Management:

• Manage the archive unit and ensure collecting and organizing all documents are recorded properly and systematically;
• Mange Archive team in compilation of day-to-day record, maintenance of data-base and systematic record for issuance & receiving of official documents;
• Manage the Archive team in maintaining an accurate and complete filing system for all activities, to ensure transparency and accountability.
• Lead and ensure all relevant documents are completed and accurately stored in NRAP Archives;
• Perform any other related duties as requested by Executive Director and MoPW Deputy Minister for Administration & Finance;

3. Monitoring and Progress Control:

Provide effective supervision and monitoring of the operations team, focusing on the following areas:
• Adequate systems put in place to ensure effective monitoring of compliance with established policies, procedures and systems in the areas of Logistics; Transport and Security management;
• Fiduciary integrity assets of the NRAP ensured, ensuring effective and timely execution of planned activities for optimum utilization and taking appropriate and timely decision on all operational transactions and administrative arrangements;
• NRAP business processes duly mapped and internal Standard Operating Procedures developed and implemented in the areas of Logistics, Transportation and Security services;
• Compliance with WB. and Gov. rules, regulations, policies and procedures ensured, and organization operational strategies implemented in line with the operational set-up of the NRAP;

4. Final products

• Effective Operational and logistical services for the NRAP team;
• All Operational activities would conducted according to Gov., PIU, & World Bank rules and regulations;
• Create and Develop Standard Operating Procedures (SOPs), Guidelines and procedures;
• Development of Capacity building Plan for Operation Units;
• Prepare annual operations plan and ensure that it is implement effectively;

Travels to Provinces

Require Travels to Provinces


• At least 7 years’ experience with Bachelor Degree or 5 years' Master Degree in a similar position in large organizations, preferable in World Bank funded projects in the areas of Operations, logistics and Supply Chain Management

c. Key Competencies


• The Head of Operations leads strategic, long-term operations planning, vision and goal setting using the ability to “look around corners” to anticipate future opportunities or problems to take strategic and preemptive action.

Develop and Leverage Relationships:

• Possesses relationship building and interpersonal skills, since diverse functions report to them and smooth interworking is critical. High emotional and social intelligence makes the Head of Operations function more effectively.


• Communicates effectively and persuasively across a diverse set up of NRAP departments. S/he must also be able to create processes and structures to facilitate effective communication both internally and externally.

Team Building:

• Inspires, motivates, coaches, and develops others. Listens well and continuously learns and seeks advice and feedback from others.

Results Oriented:

• Relentlessly pursues improvement and results. Flexible with a strong work ethics and an entrepreneurial spirit to accommodate high level of responsibility and multiple priorities.
• Creates and develop a culture of mutual accountability.

Analytical Skill:

• Analyzes and problem solves at highly developed level. Outstanding organizational skills and high attention to detail are critical to success.

Management style:

• Demonstrates an ability to manage conflict, build consensus, and facilitate problem solving and collaboration among various NRAP departments.
• Good working knowledge of MS. Office application (Word, Excel), email and able to easily navigate internet.
• Be willing and able to meet tight deadlines and work long hours when required.
• A self-starter, who is able to plan and manage their own work, takes initiative and strives to meet deadlines.
• Be able to work in a multi-cultural environment.
• Ability to communicate and read English. Fluency written and verbally in Dari or Pashtu.
• Team player who demonstrates patience, flexibility and honesty.


Bachelors or Master degree in Business Administration or Economic.

Job Location

Afghanistan - Kabul: PROVINCIAL CENTER (KABUL)
AF AF 12


Bachelors Degree, Business Administration

Submission Guideline

Submission Guideline

Qualified and interested candidates may submit their applications, including a Cover Letter and CV, via email address below. Application without subject of job title (Head of Operations) and vacancy No. will not concerned, only short listed candidates will call for test and interview.

Only those applicants who meet the minimum criteria should apply.

Office Add:

4th floor, NRAP office, UNOPS Building, Behind MPW old Microrayan, Kabul Afghanistan

Submission Email

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