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Interim Kiosk Representative

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About Kabul Skyscraper Services

-

Job Summary

Post Title: Interim Kiosk Representative
Department: Kiosks
Division: Customer Relation
Location: -Sar-e-Pul
Reports to (Position): Kiosks Team

Job Details

Date Posted: 05 Aug 2018 Reference: 001
Closing Date: 30 Aug 2018 Work Type: Full Time
Number of Vacancies: 1 Gender: Any
Functional Area: Services Open Ended: NO
Nationality: Afghan Salary Range: As per company salary scale
Contract Type: Long-term Years of Experience: 1 Year(s)
Contract Duration: 0 Year(s) & 0 Month(s) Extension Possibility: No
Probation Period:

Duties and Responsibilities

1. Welcome the Customers or prospective client and inquire about the purpose of visit.
2. Provide the Customers or prospective client with requested and necessary information
according to company policies and procedures.
3. Provide services of "activation, change SIM, contract change & etc." to Customers aligned with
procedures & policies of the company.
4. Ensure that internal procedures are effectively communicated with Customers in order to
ensure good quality services delivered in the Kiosk.
5. Receive, filter and transfer immediate complaints to the concerned person/department.
6. Report any alarming complaint/issue to the immediate supervisor.
7. Receiving and collection of payments for the transactions, performing cash deposits on deadline
& keep stock safe and out of miss calculation.
8. Keep of all electronic records, documents, bank receipts and deposits slips.
9. Prepare and provide of cash and stock reports on daily, weekly and monthly base to the direct
supervisor.
10. Prepare proper and accurate activations reports i.e. daily/monthly.
11. Undertake other related duties that are assigned by immediate supervisor.

Skills

• Excellent communication and listening skills with the ability to interact effectively with
Customers.
• Good knowledge of office management.
• Ability to work alone and to execute tasks with minimum supervision. • Demonstrate ability of reporting.

Qualifications

• Minimum of High School Graduate/ Diploma.
• Fluency in Languages: Pashtu, Dari & English.
• Good Knowledge of Microsoft Office.

Job Location

Afghanistan - Ghazni
- Khost
- Paktia
- Paktika
- Sar-e Pol
AF AF 12

Education:

High School,

Submission Guideline

Phone: 0766555818

Submission Email

hr@kabulskyscraper.com

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