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Knowledge Management (KM) Specialist


About MISFA Ltd.

The Microfinance Investment Support Facility for Afghanistan (MISFA) was set up in 2003 at the invitation of the Afghan government — to get donor coordination right from the start and avoid the counter-productive efforts that have emerged from conflicting donor objectives in other post-conflict situations. It was established as a vehicle through which the Afghan Government and international donors could channel technical assistance and funding to build Afghanistan’s microfinance sector. MISFA was the first facility of its kind, pooling diverse donor funding mechanisms and converting them into streamlined, flexible support to microfinance institutions in Afghanistan, tailored to local priorities and accompanied by technical assistance and strong performance monitoring.
MISFA’s mission is to contribute to Afghanistan’s economic growth by developing a viable, inclusive financial sector for the poor, and the underserved small and medium enterprises.

Job Summary

The KM Specialist has the responsibility for effective implementation of programs and activities that are part of the MISFA’s KM strategy and contribute to knowledge creation and sharing culture within organization and across the sector. The KM Specialist will support MISFA to document best practices, lessons learned and commission research aimed at improving access to financial services for micro and small enterprises. In addition, s/he would be tasked to implement the Progress out of poverty (PPI) index to better track the microfinance impact and roll out the index in the MF sector to MISFA partners in Afghanistan. The KM Specialist reports to MISFA’s Manager PIC

Job Details

Date Posted: 25 Nov 2018 Reference: 0163
Closing Date: 09 Dec 2018 Work Type: Full Time
Number of Vacancies: 1 Gender: Any
Functional Area: Programme Open Ended: NO
Nationality: Afghan Salary Range: As per company salary scale
Contract Type: Fixed-term Years of Experience: 5 Year(s)
Contract Duration: 1 Year(s) & 0 Month(s) Extension Possibility: Yes
Probation Period: 3 Months

Duties and Responsibilities

KM Strategy & Policy
• Closely follow up the activities outlined in the KM strategy with all the relevant departments and ensure that the activities are achieved on time.
• Analyze KM requirements for relevant audiences (e.g., policymakers, partners and technical staff in client governments and the Bank) to identify technology requirements, to develop and deploy knowledge resources, and to implement knowledge dissemination strategies (e.g., Web site, conferences, training workshops).
• Work/assist the relevant departments on the activities specified in the KM strategy and work plan and make sure progress is being made.
• Update the KM strategy in coordination with supervisor and the relevant departments, and take appropriate steps beforehand.
• Update the supervisor and SMT on the progress made against the activities outlined in the KM strategy on regular basis.

KM in Practice
• Ensure that knowledge relevant to the sector, projects and activities are created, shared and utilized within MISFA and across the sector to contribute to a culture of knowledge sharing among cross-departmental teams and utilize the lesson learned for future decision making.
• Ensure that experiences, lessons learned, and know how is recorded and documented for future references.
• Travel to the field in order to develop case studies.
Facilitation, Training and Coordination
• Guide MISFA and train other stakeholders’ staff in the KM methods, processes and tools to ensure they have the required knowledge and skills to contribute in to KM activities.
• Facilitate the sharing of experiences and knowledge as well as learning through the nurturing and management of Discussion Groups, Forums, training activities and workshops.
• Assist in assessing the feasibility and implementation (if feasible) of a Community of Practice (CoP), and help manage membership and member engagement related processes. Help organize the virtual platform and actively contribute content to the platform.
• Plan, organize and implement CoP related peer learning events at global and regional levels, many of which will be organized virtually through online modalities or video conferencing.
• Ensure that regular knowledge sharing/lessons learned sessions/workshops are held for the MISFA projects and activities under different components, keep a record of it and share with the staff members.
KM Resources (Resource Center, Library etc)
• Contribute to KM resources by preparing best practices and lessons learnt during field visits.
• Ensure that the field reports of MISFA staff, and other documentation is properly filed and open for sharing.
• Maintain an internal library that holds general and technical documents existing at MISFA.
• Share latest research findings with practitioners through written technical bulletins, newsletters, and online trainings.
Monitoring and Evaluation
• Ensure that there is a feedback loop and continuous improvement approach to ensure that MISFA’s KM capabilities improve over time
• Monitor and evaluate knowledge sharing within MISFA and report on the progress.
• Perform other activities as directed by supervisor

Travels to Provinces

Require Travels to Provinces


• Bachelor’s degree in Knowledge Management, Journalism, English literature, Business Administration or related field is required. Master degree will be preferred.
• Minimum of five years of relevant work experience.
• Fluency in Dari, Pashto and English languages is mandatory
• Strong Project Management and/or Program Management experience (certification preferred), including designing, planning and implementing knowledge-related initiatives, coordinating/collaborating with other teams and executing/facilitating programs and events involving knowledge management or knowledge creation
• Experience with and up-to-date knowledge of web-based tools and products that support knowledge sharing and collaboration;
• Experience in learning and development design and instruction.
• Knowledge of Adobe Photoshop, Illustrator and InDesign is preferred.
• Ability to build ownership among diverse external and internal stakeholders around new initiatives and programs;
• Good analytical, writing, and communication skills;
• Good interpersonal skills
• Familiarity with research softwares would be an advantage


• Bachelor’s degree in Knowledge Management, Journalism, English literature, Business Administration or related field is required. Master degree will be preferred.

Job Location

Afghanistan - Kabul
AF AF 12


Bachelors Degree, Programme

Submission Guideline

• The application package, only acceptable in English language, should, comprise of your latest up-to-date résumé and covering letter explaining your interest and suitability for the position, indicating your remuneration & benefit expectations and earliest joining date, if selected.
• Interested candidates should submit their application package only via email with the subject “Vacancy – Knowledge Management (KM) Specialist
”Due to expectation of a large number of applications only shortlisted candidates would be contacted.

Submission Email

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