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CHIEF OPERATIONS OFFICER (COO)

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About Arya Pool MSP-FXD (Ltd.)

Arya pool MSP-FXD (Ltd.) founded and duly registered with Da Afghanistan Bank (DAB)
Under license No. 002 to offer MSP and FXD operations as per DAB regulations. Arya pool
MSP-FXD (Ltd.) offers wide range of quality financial services and plans to become the first
Financial institution of Afghanistan to carry currency exchange and remittance services. It is Dedicated to focus on serving the comprehensive financial needs of individuals and
Businesses with high quality and value pricing. The company with a qualified team tries to
Position itself as the market leader of financial services (MSP-FXD) in Afghanistan. The
Company believes in quality, services and value. These three elements are our watchwords
Boasting exceptional customer services.

Job Summary

Based in the Kabul, the incumbent will be the Chief Operations Officer (COO) of Arya Pool and will report to the Chief Executive Officer (CEO). He/she will direct, administer, and coordinate the internal operational activities of the Arya Pool in accordance with policies, goals, and objectives established by the Chief Executive Officer (CEO), the Board of Directors and Board of Supervisors. He/she will be responsible to manage the entire operations of Arya Pool , Arya Pool operations classified into three separate divisions i.e. The financial division(currency exchange, remittance and other financial services), the investment division and the microfinance division. The COO will be responsible for overall operations of the Arya Pool ,He/she will assist the CEO in the development of organization policies and goals that cover operations, personnel, financial performance, and growth of the functions and/or business units mentioned above.

Under the supervision of the Chief Executive Officer (CEO) of Arya Pool ,the Chief Operations Officer (COO) will be responsible for achieving the following objectives and will have the following responsibilities:

Job Details

Date Posted: 11 Dec 2018 Reference: AP011218
Closing Date: 20 Jan 2019 Work Type: Full Time
Number of Vacancies: 1 Gender: Any
Functional Area: Business Administration Open Ended: NO
Nationality: Afghan Salary Range: As per company salary scale
Contract Type: Long-term Years of Experience: 8 Year(s)
Contract Duration: 1 Year(s) & 0 Month(s) Extension Possibility: No
Probation Period: 3 Months

Duties and Responsibilities

1. Implement a 5 year strategic plan to increasing the outreach of Arya Pool ,through the opening of branches, growth of the existing branches once opened and development of new products with the close cooperation of Chief Business Development Officer of Arya Pool.
2. Eventually, lead the transformation of Arya Pool into a leading financial company.

PRODUCT DEVELOPMENT:
1. Modify/refine the existing products with consultation of CEO and Business Development;
2. Develop new products with cooperation of CEO and Business Development;
3. Evaluate the success of the products launched.

PORTFOLIO MANAGEMENT
1. Manage all the four divisions of Arya Pool.
2. Supervise the branch managers, assistant managers, tellers, CSO and Loan Officers and provide them with adequate support to make sure that collections are always on time and that the quality of the portfolio remains excellent;
3. Lead the delinquency management strategy, including legal actions against customers and employee when appropriate;
4. Analyze the portfolio on regular basis and make sure it is highly productive and efficient;

CAPACITY BUILDING
1. Recruit qualified and competent operational employees;
2. Provide effective training to all employees based on international best practices with the help of HR, set-up an effective training department.
3. Create job satisfaction and motivating staff through various motivational mechanisms, such as:
(Creating effective bonus system for staff, especially for loan officers, encourage with word and deeds the participation and creativity of the staff in matters related to improving the effectiveness of the organization and their job performance and job satisfaction, career development, training and staff development plans, strengthen the “sense of team and commitment to the mission” within the organization, conduct performance evaluations of the staff reporting to him/her and verify that the supervisory personnel also perform evaluations of their staff in a timely manner according to established procedures).


IMPROVEMENT OF OPERATIONAL PROCEDURES AND COMPLIANCE:
1. Continuously improve the procedures of the Arya Pool.
2. Directs the development and installation of procedures and controls, to promote communication and adequate information flow, and thereby solidify management control and direction of the enterprise;
3. Prepare new procedures when launching new products or other services;
4. Organizing efficient and safe front office and back office procedures, including but not limited to (marketing & client acquisition, safe cash management;
5. All kinds of documents, manuals, procedures and regulation implementation;
6. Ensure compliance of Arya Pool activities with the charter/bylaws, with policies, procedures, plans and agreements, with decisions of governing bodies and regulatory agencies of Afghanistan;
7. Insures that all activities and operations are performed 100% in compliance with the internal laws, rules and regulations and regulatory agencies of Afghanistan.

PLANNING, MONITORING AND REPORTING:
1. Together with the CEO and the CFO, direct the preparation of the operations plan and budget;
2. Develop and implement adequate performance reporting;
3. Monitor the implementation of operational, financial and institutional development plans;
GENERAL MANAGEMENT OF Arya Pool:
1. Being an executive committee member of Arya Pool, participate in general management as defined by the charter and the regulation on management team and executive management committee;
2. Be informed of all important activities and development related to Arya Pool,
3. Keep all management member and branches informed about the new updates;
4. Present the relevant operations related issues with the management;
5. Participate in decision making related to branches, operations and non-operations activities.


SERVICES:
1. The COO supervises the services department, and is in charge of the quality and deadlines of services delivered. He/she is in charge of the overall planning for the right delivery of services;
2. Ensure quality customer care.

Travels to Provinces

Require Travels to Provinces

Skills

• Leadership
• Strategic Thinking
• Business Acumen
• Problem Solving/Analysis
• Decision Making
• Performance Management
• Results Driven
• Communication Proficiency.
• Financial Management
• Strong microfinance experience
• Strong knowledge of Afghanistan banking and microfinance industry
• Good IT & Computing knowledge

OTHER:
• Honest, committed, hardworking and open to learn.

Qualifications

SUPERVISORY RESPONSIBILITY
• This position manages the senior executive team and is responsible for the performance management and input regarding hiring of senior-level management.

PHYSICAL DEMANDS
• An energetic and physically well employee is needed.


POSITION TYPE/EXPECTED HOURS OF WORK
• This is a full-time position, and regular hours of work and days are Saturday through Thursday, 8:00 a.m. to 5:00 p.m.; however, this position can regularly require long hours and frequent weekend work.

REPORTING:
• This position will report to CEO of Arya Pool.

QUALIFICATIONS
REQUIRED QUALIFICATIONS:
1. Master in Business Administration (MBA) with specialization in Banking and Finance or Investment, Master in Commerce (M.COM), Master in Economics (MA), or related degrees PhD holders will be proffered.
2. Five years of experience in Afghan banking and microfinance sector.
3. Extra diploma in credit management, risk management, microfinance or operations management is an advantage.

EXPERIENCE
• 8 years of professional experience with international or national organizations. Private sectors experience especially in banking or finance is highly desirable.
ADDITIONAL ELIGIBILITY QUALIFICATIONS
• The employee should be able to furnish two individuals as a guarantor for attesting the social worthiness of the employee.

Job Location

Afghanistan - Kabul
AF AF 12

Education:

Masters Degree,

Submission Guideline

Qualified applicants should submit their curriculum vitae (CV) accompanied by a cover letter to Chief HR Officer of Arya Pool. at submission emails provided below. Please include the name of position & vacancy No. in the subject ,No other documents are needed to be submitted unless invited for an interview. Applications received after the closing date will not be considered.


NOTE:
1. Only shortlisted candidates will be notified
2. This vacancy is for all nationalities.
3. Applicants with incomplete and inconsistent information to make a determination will not be considered
4. No in-person appointments or telephone calls will be entertained
5. Candidates who are applying for this position must fully meet the education requirement as specified. At the time of applications, candidates must also meet in full the experience requirement. There is no exception for these requirements.
6. Short-listed candidates will be requested to provide educational documents such as degrees, diplomas, certificates and other pertinent documents as needed. Failure to provide the required documentation will result the rejection of their application from further consideration
7. The Agency retains the full right to cancel or amend the solicitation and associated actions.


Arya Pool. is an equal opportunity employer. All ethnic groups and both genders are urged to apply.

Submission Email

hr@exchangerzone.com

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