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IT Supervisor


About Tetra Tech - JSSP

Tetra Tech is a leading provider of consulting and engineering services. The Company supports government and commercial clients by providing innovative solutions focused on water, environment, infrastructure, resource management, energy, and international development. With 16,000 associates worldwide, Tetra Tech's capabilities span the entire project life cycle.Tetra Tech provides technical, management, and advisory services to help developing and transitioning societies navigate the challenges they face. We work around the world to help establish and strengthen productive relationships between state and society and develop sustainable government and justice systems that are responsive, transparent, accountable, fair, and efficient. In this way we increase stability, foster investment, and improve the rule of law, which benefits our partner countries as well as our economy back home.

The U.S. Department of State, Bureau of International Narcotics and law Enforcement Affairs (INL), funded Justice Sector Support Program (JSSP) is a nationwide criminal justice sector development program focused on institutional capacity building as well as training and mentoring in Kabul and key provinces, and utilizes international and Afghan Advisors to train and build capacity for Afghan officials within the Ministry of Justice (MOJ), Attorney General’s Office (AGO), Supreme Court (SCT), Ministry of Women’s Affairs (MOWA), and other justice sector institutions.The program has the following four sections:

*Case Management System Development
*Legislative Capacity Building
*Organizational Capacity Building
*Monitoring and Evaluation

Job Summary

Nationality: Local National (LN)
Base of Operations: Kabul, Afghanistan
Salary: NTA Salary Scale
Required Clearance: VSS-A or other INL-approved vetting

Tetra Tech, Afghanistan Justice Sector Support Program (JSSP), is seeking applications for IT Supervisor position for Project Management Office (PMO) under the supervision of Deputy Chief of Team - Operations.

Job Details

Date Posted: 12 Jan 2019 Reference: VA 18-068
Closing Date: 22 Jan 2019 Work Type: Full Time
Number of Vacancies: 1 Gender: Any
Functional Area: IT Open Ended: NO
Nationality: Afghan Salary Range: As per NTA Salary Scale Policy10000.0
Contract Type: Contractor Years of Experience: 5 Year(s)
Contract Duration: 1 Year(s) & 0 Month(s) Extension Possibility: Yes
Probation Period: 3 Months

Duties and Responsibilities

• Coordinate the planning, installation, testing and maintenance of IT equipment, software and products, and the development and implementation of disaster/recovery procedures
• Develop and implement policies and procedures related to information systems hardware and software acquisition, use, support, security, and backup
• Communicate with other departments to report and troubleshoot/resolve software, hardware, and operations problems
• Liaise with Tetra Tech Home Office IT support teams for project support needs and maintain knowledge of IT initiatives and best practices
• Ensure compliance with Tetra Tech IT policies and procedures, including Acceptable Use Policy for technology resources
• Determine appropriate reload and backup procedures for databases, and monitors and records impact of aborted jobs on database and data communication files
• Identify and resolve problems associated with operating system malfunctions.
• Manage and mentor IT support specialists and maintain knowledge on all job functions, business requirements, and evaluate IT systems for security and system integrity to ensure achievement of all project objectives
• Coordinate the planning, installation, testing and maintenance of equipment/products, and the development and implementation of disaster/recovery procedures
• Develop and implement policies and procedures related to information systems hardware and software acquisition, use, support, security, and backup
• Perform other duties as assigned


• Experience diagnosing hardware and software problems, and maintain helpdesk support
• Excellent oral and written communication skills
• Ability to work in a fast-paced, stressful environment


• Minimum of 5 years of relevant professional experience and a Master’s, or 7 years of relevant professional experience and a Bachelor’s degree in a computer science or related field
• At least two years in a management role, and demonstrated experience providing and overseeing IT functions for large programs
• Experience overseeing the planning, installation, testing and maintenance of all project equipment/products

Job Location

Afghanistan - Kabul: PROVINCIAL CENTER (KABUL)
AF AF 12


Bachelors Degree, IT

Submission Guideline

Applicants must meet the minimum requirements of the job, to include two years of leadership and team management experience, to be considered for this position. Applicant’s cover letter/resume must clearly describe how minimum requirements and experience are met.

Please submit the list of documents below to Applyjssp no later than January 22, 2019. The subject line MUST be (IT Supervisor - VA 18-068), otherwise your application will NOT be considered for the evaluation.

• Updated CV
• Cover letter, which demonstrates eligibility and interest (maximum one page).

No in-person appointments or phone calls will be entertained. Only selected qualified applicants will be contacted. Hard copy application package is not accepted.

Tetra Tech is committed to diversity and gender equality in all of its operations. We strive to reflect these goals in our global mission and in our workplace. We encourage applications from women and underrepresented ethnic, racial and cultural groups. Tetra Tech is proud to be an Equal Opportunity Employer.

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