Email / Username

Password

Forgot Password?

Keep me logged In

Not a member? Register Now

facebook
Email Print Report

NOC Officer

(982 Views)

About Network Zone Solution Provider Ltd

Network Zone Solution Provider Ltd is a leading Internet Services Provider (ISP) & Information Communication Technology (ICT) company covering the country.

Network Zone Solution Provider Ltd established with the aim of entrepreneurship and innovation in the area of Technologies Internet Services Provider (ISP) & Information Communication Technology (ICT).

Job Summary

NOC Officer

Job Details

Date Posted: 16 Jan 2019 Reference: NZ/HRD/2019/006
Closing Date: 15 Feb 2019 Work Type: Full Time
Number of Vacancies: 1 Gender: Any
Functional Area: Technical Open Ended: NO
Nationality: Afghan Salary Range: As per company salary scale
Contract Type: Permanent Years of Experience: 3 Year(s)
Contract Duration: 0 Year(s) & 0 Month(s) Extension Possibility: No
Probation Period: 3 Months

Duties and Responsibilities

1. The position of NOC OFFICER consists of providing technical assistance to computer system users, and answering questions or resolving computer problems for clients in person, via telephone or from remote location. It also consists of providing assistance concerning the use of computer hardware, client network maintenance and software, including printing, installation, word processing, electronic mail, and operating systems.
2. Organizing all maintenance activities in the NOC department, including developing and coordinating the network schedule
3. Acts as a first responder to all network alarms reported by tools in the network
4. Provides remote and on-site support to the customers as per company’s standard procedure
5. Coordinates the issues with 2nd level support or Team Leader where the issues require advanced troubleshooting skills and knowledge
6. Provide timely updates to customers, internal groups and vendors via inbound/outbound calls, trouble tickets and emails.
7. Monitors customer’s link consistency and usage and reports accordingly
8. Monitors all links including PTP, PTMP, Etisalat and customers.
9. Monitors ISP’s POPs and reports the issues to Technical Manager accordingly
10. Provides technical support and guidance to the on-site technicians when dealing with customer’s issues
11. Performs LAN and WAN installations when required
12. Performs troubleshooting of LAN and WAN equipment’s
13. Work with internal groups to create reports on up time, bandwidth usage, server utilization, and other key metrics as directed.
14.
15. Performs LAN equipment’s installations, configurations, and maintenance, such as servers, routers, switches, WAPs
16. Organizing all maintenance activities in the NOC department, including developing and coordinating the network schedule
17. Acts as a first responder to all network alarms reported by tools in the network
18. Provides remote and on-site support to the customers as per company’s standard procedure
19. Coordinates the issues with 2nd level support or Team Leader where the issues require advanced troubleshooting skills and knowledge
20. Provide timely updates to customers, internal groups and vendors via inbound/outbound calls, trouble tickets and emails.
21. Monitors customer’s link consistency and usage and reports accordingly
22. Monitors all links including PTP, PTMP, Etisalat and customers.
23. Monitors ISP’s POPs and reports the issues to Technical Manager accordingly
24. Provides technical support and guidance to the on-site technicians when dealing with customer’s issues
25. Performs LAN and WAN installations when required
26. Performs troubleshooting of LAN and WAN equipment’s
27. Work with internal groups to create reports on up time, bandwidth usage, server utilization, and other key metrics as directed.
28.
29. Performs LAN equipment’s installations, configurations, and maintenance, such as servers, routers, switches, WAPs
30. Any other Task Assign by Chief Technical Officer

Qualifications

1. At Least Bachelor IT or Computer Science degree holders.
2. At least 3 years of experience in IT or relevant field.
3. MCITP (Microsoft Certified IT Professional)
4. CWNA (Certified Wireless Network Associate)
5. Capable of utilizing hand tools and test equipment to perform work.
6. Ability to work independently and resourceful with good initiative and discipline.
7. Willing to work nights & weekends if necessary.
8. Strong Communications skills in Dari, Pashto & English (Verbal & Written)
9. Word processing and/or data entry skills.
10. Organizing and coordinating skills.
11. Strong customer relation & Ability to analyze and solve problems
12. Able to work long hours when needed.
13. Significant proven experience in comparable role within an ISP or Telecoms organization.

Job Location

Afghanistan - Kabul: PROVINCIAL CENTER (KABUL)
AF AF 12

Education:

Bachelors Degree, IT

Submission Guideline

HOW TO APPLY: Interested candidates meeting the above requirements are requested to submit their Application & CV along with Educational, Work Experience and any other relevant additional Documents no later than 14 February 2019 4:00 PM Afghanistan time.
Please note only shortlisted candidates will be contacted for Interview.
WHERE TO APPLY: Human Resources Department, Network Zone Solution Provider Ltd Kabul.
Subject line must be: (NOC Officer Vacancy No. NZ/HRD/2019/006) or your application may not be considered.

Submission Email

jobs@networkzonesolution.com

Email Print Report
More jobs in this category
Jewelry Quality Controller at TURQUOISE MOUNTAIN Kabul 10 Mar 2019
Booria Grapher - Carpet (Mazar) at TURQUOISE MOUNTAIN Balkh 28 Feb 2019
Master Finisher - Carpet at TURQUOISE MOUNTAIN Kabul 28 Feb 2019
Carpet Design and Production Specialist at Kabul Carpet Export Center Kabul 25 Feb 2019
Regional Carpet Manager (Balkh) at TURQUOISE MOUNTAIN Balkh 28 Feb 2019
Regional Carpet Officer (Bamyan) at TURQUOISE MOUNTAIN Bamian 28 Feb 2019
National consultant Medic al Diaspora at World Health Organization Kabul 21 Feb 2019
New to Jobs.af?
Not Registered? Big companies in Afghanistan hiring through Jobs.af!
Register
Recommend us on Facebook

Women in Economy

Like Jobs.af to get new job alerts through your Facebook