Clinic Manager and Medical Director

Master's Degree   Kabul, Afghanistan Full Time 1537
Date Posted:Apr 2, 2018
Reference:0418-01
Closing Date:Apr 19, 2018
Work Type:Full Time
Number of Vacancies:1
Gender:Any
Functional Area:Health/Medical
Nationality:Any
Salary Range:Salary is negotiable
Years of Experience:5 Years
Contract Duration:Open Ended
Extension Possibility:No
Contract Type:Fixed-term
Probation Period:3 months
Required Languages:96,90

About TURQUOISE MOUNTAIN:

Turquoise Mountain (TM) is a non-profit, non-governmental organization specializing in urban regeneration, business development, and education in traditional arts and architecture. It provides jobs, skills, and a renewed sense of national pride to Afghan women and men. Turquoise Mountain is registered as an NGO with the Government of Afghanistan’s Ministry of Economy. It is also a registered charity in the United Kingdom.

Job Summary:

Context

The Ferozkoh Family Health Centre (FFHC) is an urban clinic offering community-oriented primary health care and training in family medicine. It specializes in maternal-child health and community health outreach. Its mission is to develop a model of urban primary healthcare that is sustainable, affordable, accessible, continuous, comprehensive, and integrated with other health services in Kabul.

Skills Required:

Not available

Provinces to travel:

Skills Description:

Duties & Responsibilities:

A. To oversee the quality of medical care provided at FFHC

 Lead, by example, ensuring the FFHC team is focused on its vison, and faithful to its core principles.
 Draw up strategic plans and funding applications, in collaboration with the International Medical Director.
 Ensure quality of health services provided by the staff
 Provide technical reports of services to FFHC Board of Advisors as directed.
 Oversee clinical and administrative operations.
 Establish standards of care for common adult and pediatric illnesses, antenatal and postnatal care, and family planning and supervise implementation of these standards, in collaboration with the International Medical Director.
 Regular follow up of patient files, to ensure correspondence of patients’ history, investigations, diagnosis and prescribed medicines by doctors
 Integrate care by developing relationships with other health care facilities for referral of patients for diagnostic studies, consultation, and treatment.
 Provide high quality healthcare to patients at FFHC by direct patient contact each week
 Lead the development of the Community Health Program of FFHC, in collaboration with the International Medical Director.

B. To oversee the financial activities of the FFHC

 Establish and maintain a fee structure
 Work with the Chief Financial Officer to devise and implement a financial strategy to deliver financial sustainability
 With the Chief Financial Officer, implement accounting systems for expenses and revenues, purchasing, payment of bills and salaries, etc. Keep track of receipts and expenditures for 3 years from date of purchase.
 Submit monthly financial and clinical reports to the Deputy Country Director

C. To oversee key operational areas

 Reception – develop and maintain a medical records system; train and support staff in patient advocacy; develop a monitoring and evaluation reporting structure for clinical activity – i.e. Numbers of patients seen, type of patient seen, diagnosis, etc.
 Environmental Care – develop schedule of cleaning and inspection; train staff in environmental care issues; develop and implement security and safety protocols and procedures
 Laboratory – maintenance of equipment; maintenance of necessary supplies; quality control issues
 Pharmacy – maintenance of inventory and dispensing records, oversee ordering of medicine
 Nursing – maintenance of medical equipment and adequacy of medical supplies
 Vaccination – maintenance of appropriate records for MoPH; quality assurance and follow-up policy and procedures; develop program for community vaccination outreach if needed in future, interact with EPI regarding their policies.
 Community Health Workers – assist in scheduling and oversight of CHW’s activities
 Administration – supervise administrative assistant, develop reports, acquire supplies from bazaar, deal with problematic patients, assist visitors at the clinic, and maintain operational work space.
 MoPH – assist in drawing up and agreeing an MoU with MoPH.
 Tuberculosis Program—maintenance of laboratory and medication supplies from National TB program; provide reports to NTB program.
 To manage clinical and administrative services of FFHC, under the guidance of the FFHC Board.
 Recognize that the first work priority is to FFHC and its reputation and patients.

Job Location:

Afghanistan, Kabul

Qualifications:

 Master of Business Administration or equivalent in a relevant field required; MBBS/MD medical degree is preferred.
 5+ years of proven experience as Clinical Director or other relevant managerial position.
 Strong understanding of program, financial and operational management processes.
 Experience of building, leading and developing a team with different backgrounds and expertise.
 Excellent communication and people skills.
 Exceptional organizational and leadership skills.
 Aptitude in resolving issues and conflicts.

Job Keywords:

Clinic, Health, Medical
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