Information Communication and Technology (ICT) Officer

 
Bachelor's Degree   Multi City Full Time 3074
Date Posted:Apr 11, 2018
Reference:CCAP/PB006/2018
Closing Date:Apr 30, 2018
Work Type:Full Time
Number of Vacancies:1
Gender:Any
Functional Area:IT
Nationality:Afghan
Salary Range:22000 - 22000 AFG monthly
Years of Experience:3 Years
Contract Duration:Open Ended
Extension Possibility:No
Contract Type:Fixed-term
Probation Period:3 months
Required Languages:96,90,66

About DACAAR:

We are a non-political, non-governmental, non-profit humanitarian and developmental organization working to improve the lives of the Afghan people since 1984. We address the acute needs of the most vulnerable and support early recovery and sustainable development for all Afghans. We align our work to the specific needs and priorities of the Afghan communities.

Job Summary:

ICT officer monitor and maintain the computer systems and networks of the relevant Provincial / Field Offices. They may install and configure computer systems, diagnose hardware/software faults and solve technical and applications problems, either over the phone or in person.

Skills Required:

Not available

Requires travel to provinces:

No

Skills Description:

Other qualifications’ an advantage:

Network administration.

Hardware and software troubleshooting.

Organizational Skills and good communication skills (Written & Oral)

Duties & Responsibilities:

Responsibilities:

Installation and Troubleshooting of Network.

Maintenance and daily troubleshooting of Domain environment.

Manage Microsoft Windows Server 2008 network structure.

Focus on analyzing problems, finding and delivering permanent solutions to problems occurring on regular basis.

Provide report/manual on troubleshooting most common network/computer related problems.

Provide regular weekly report on all activities done during the past week to the Provincial Manager.

To provide the Provincial Manager with an updated list of daily complains.

Circulate the users’ daily problems and reporting back to Provincial Manager.

Analyze DACAAR network and recommend optimal solutions for any new Problem.

Travels to the relevant field offices regularly.

Keeps regular contact with Field staff requiring ICT support & help disk.

Filling the ICT item damage report, hand over, taking the repairable ICT items to workshop.

Exchange server configuration, updating & troubleshooting on daily basis.

Regular service and maintenance of ICT Accessories in quarterly service.

Online control of ICT system in all relevant Field Offices.

Regular communications with the ICT Unit Head in Main Office regarding IT matters.

Report detailed system notifications and events in a timely manner to the Provincial Manager / ICT Head.

Any other tasks assigned by the supervisor.

Job Location:

Afghanistan, Kunar, Laghman, Nuristan

Qualifications:

Education/ Qualification and Employment Benefits
Education: Bachelor degree in Computer Science.
Experience: At least three years of experience in relevant field.
Other qualifications’ an advantage:

Network administration.

Hardware and software troubleshooting.

Organizational Skills and good communication skills (Written & Oral)
Languages: Pashto, Dari and English.
Employment benefits:

Good training opportunities to enhance employees’ skills

Eid bonus on both Eids (after the completion of three months service)

36 days of paid annual leave per year

10 days of paid sick leave per year

30 days of paid Hajj leave (after the completion of one year service)

90 days of paid maternity leave for female employees(after the completion of three months service)

5 days of paid paternity leave for male employees(after the completion of three months service)

15 days of public holidays per year

Job Keywords:

(ICT) Officer
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