|Date Posted:||Sep 10, 2018|
|Closing Date:||Sep 20, 2018|
|Work Type:||Full Time|
|Number of Vacancies:||20|
|Functional Area:||IT - Software|
|Salary Range:||Salary is negotiableNone|
|Years of Experience:||3 Years|
|Contract Duration:||Open Ended|
|Probation Period:||3 months|
NETLINKS is the fastest growing IT Company in Afghanistan offering wide range of cost effective, scalable and reliable IT Solutions. The company was started a decade ago with a vision to help businesses and government improve their functions by using technology. That one-man-company has grown to 150 plus employees firm offering a wide array of services, providing solutions to more than 2800 companies.
Under direct supervision of Training Manager, the APPS trainer is responsible for delivering training at different client’s locations i.e. Ministry of Interiors units and subunits, Ministry of Defense units and sub units. The areas of work for trainer includes, but not limited to delivering APPS HR and payroll training, guide and mentor APPS users and communicate the issues arise during the operation. As NETLINKS representative in implementation of APPS at Ministry of Interior and Ministry of defense he should make sure the right personnel are using APPS, practice its workflows in replacement of their paper-based system.
Requires travel to provinces:
Excellent interpersonal skills complimented by good communication skills; problem solving aptitude; creative thinking and the ability to work under pressure and in a stressful program environment.
Duties & Responsibilities:
Prepare the local server, configure and load data and test it. The local server must be checked and verified by QA team.
Configuration of network, setup connectivity, creating users and test users’ PCs.
Make sure all participants are according to the list provided by client and trainees sign on attendance on daily basis.
Create a collaboration environment in class to engage trainees and play merely as facilitator role than instructor who only provide lecture.
Write reports about the issues, achievements and challenges faced at the site on daily and weekly basis submitted to Training Manager.
Play as a team with his subordinate in delivering formal APPS Training and/or OTS and make sure all issues arise at site are resolved on daily basis.
Prepare reports and keep ongoing communication with Training Coordinators about the issues that arise during OTS (Over the Shoulder) training.
Contact Training Coordinators and/or helpdesk officers for resolving the issues during the OTS. Furthermore, the APPS Trainer is responsible to post the outstanding system issues in Issue Tracker.
Complete per-assessment, post assessment and evaluate trainees during and after completion of the training.
Distribute APPS users to participants of formal APPS training and make sure the user roles are according to their position during OTS training. APPS Trainer must distribute users to trainees who are successfully completed the APPS course.
Most importantly to communicate with client’s representative at the site to seamlessly implement their workflows into system. APPS Trainer is also responsible for collecting client’s feedback about system improvements keeping in mind that a true system is actually formed from the field.
The APPS trainer must make sure not to take extra responsibility out of scope of training instructed by client or any other third-party.
Any other relevant task will be assigned by supervisor.
Job Location:Afghanistan, Kabul
At least Bachelors’ degree in Information Technology (IT) and/or Computer Sciences or other relevant disciplines, preferably with a focus on software development/engineering, system design and analysis.
Proven professional track record and at-least 3 years of relevant experience as Trainer or Software implementation and fielding officer.
Background or relevant technical experience in system/software and IT management and/or IT training and corporate level software implementation.