Information and Communication Technology (ICT) Officer

Bachelor's Degree   Kabul, Afghanistan Full Time 1979
Date Posted:Feb 6, 2019
Reference:004
Closing Date:Feb 20, 2019
Work Type:Full Time
Number of Vacancies:1
Gender:Any
Functional Area:IT
Nationality:Afghan
Salary Range:As per NTA salary scale policy
Years of Experience:4 Years
Contract Duration:Open Ended
Extension Possibility:Yes
Contract Type:Long-term
Probation Period:Unspecified
Required Languages:

About Directorate of Mine Action Coordination (DMAC):

Directorate of Mine Action Coordination (DMAC) is a government body working under Afghanistan National Disaster Management Authority (ANDMA).

Job Summary:

The incumbent will be hired by DMAC under the United Nations Mine Action Service (UNMAS) pay-agent support project and, will be stationed in the Headquarters. He/she manages the day to day works of the DMAC ICT department i.e. implementation of ICT strategies, ICT staff performance management and career development, facilitation of knowledge sharing amongst the ICT personnel and development Web-based and Workflow applications. His/her specific duties are included but not limited to the following:

Skills Required:

Not available

Requires travel to provinces:

No

Skills Description:

Duties & Responsibilities:

Under the direct supervision of DMAC Head of Support Services Department the ICT Officer is responsible for following activities;

Ensures serviceability of all ICT equipment at the DMAC HQ and Regional Offices

Leads on trouble calls related to software and hardware of all ICT assets at the DMAC HQ and Regional Offices.

Secures and controls all DMAC ICT hardware and software at HQ and at regional levels

Identifies and develops policy initiatives to maximize the benefits of the advanced ICT

Maps & establish internal Standard Operating Procedures on ICT products and services

Maintains the ICT systems in place i.e. Exchange mail server, Active Directory server

Ensures availability of Servers, PCs and other network infrastructure with minimum downtime and reliable backup, fallback and recovery services

Identifies ICT training/learning needs and systematically fill the ICT knowledge gaps

Provides advices on and assistance in procurement of new ICT equipment, provision of technical specifications and information on best options in both local and international markets.

Secures and control all DMAC ICT hardware and software

Develops the tools, guidelines, and modules that will allow a better understanding and use of the new systems and technologies for ICT staff

Ensures availability of local helpdesk services

Ensures on availability of all relevant network connections and update anti-virus softwares

Leads the network administrator with network administration and E-mail account creation, setup and configuration.

Prepares all weekly and monthly reports on the ICT activities

Regular travel to regional offices in the performance of outlined duties

Completes additional tasks assigned by his/her superviosor

Job Location:

Afghanistan, Kabul

Qualifications:

Under the direct supervision of DMAC Head of Support Services Department the ICT Officer is responsible for following activities;

Ensures serviceability of all ICT equipment at the DMAC HQ and Regional Offices

Leads on trouble calls related to software and hardware of all ICT assets at the DMAC HQ and Regional Offices.

Secures and controls all DMAC ICT hardware and software at HQ and at regional levels

Identifies and develops policy initiatives to maximize the benefits of the advanced ICT

Maps & establish internal Standard Operating Procedures on ICT products and services

Maintains the ICT systems in place i.e. Exchange mail server, Active Directory server

Ensures availability of Servers, PCs and other network infrastructure with minimum downtime and reliable backup, fallback and recovery services

Identifies ICT training/learning needs and systematically fill the ICT knowledge gaps

Provides advices on and assistance in procurement of new ICT equipment, provision of technical specifications and information on best options in both local and international markets.

Secures and control all DMAC ICT hardware and software

Develops the tools, guidelines, and modules that will allow a better understanding and use of the new systems and technologies for ICT staff

Ensures availability of local helpdesk services

Ensures on availability of all relevant network connections and update anti-virus softwares

Leads the network administrator with network administration and E-mail account creation, setup and configuration.

Prepares all weekly and monthly reports on the ICT activities

Regular travel to regional offices in the performance of outlined duties

Completes additional tasks assigned by his/her superviosor

Job Keywords:

Information and Communication Technology (ICT) Officer
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