Chief of Quality Management

  Mine Action Coordination Center of Afghanistan
  Afghanistan Unspecified 404
Date Posted:Aug 4, 2010
Reference:MACCA 2010/ 08/03
Closing Date:Aug 17, 2010
Work Type:Unspecified
Number of Vacancies:1
Functional Area:Management
Salary Range:Salary is negotiable
Years of Experience:10 Years
Contract Duration:Not specified
Possibility of Contract Extension:No
Contract Type:Short Term
Probation Period:Unspecified
Required Languages:

About Mine Action Coordination Center of Afghanistan:


The Mine Action Coordination Centre of Afghanistan (MACCA) supported by the United Nations in partnership with the Department of Mine Clearance coordinates the activities of the Mine Action Programme for Afghanistan (MAPA) including survey, mine clearance, battlefield clearance, mine risk education, and victim assistance activities throughout the country since 1989 and the mine action services reach almost every corner of the country.

Job Summary:

In his/her capacity of CQM will be responsible for the management of the Quality Management section and provide input into the development of an operational mine action plan, which will address all components of mine action. The CQM shall be fully familiar with the International Mine Action Standards Edition 2. The CQM will be responsible for the tasks listed below as well as the training of national staff in all areas of quality management:

Duties & Responsibilities:

• Accreditation of mine action organizations;
• Developing and maintaining, in close consultation with the Chief of Operations (CoO) and mine action organizations, national technical standards and guidelines and provide guidelines for the accreditation of mine action organizations;
• Overseeing the work of the accreditation body, ensuring that the system is being applied in a fair and equitable manner, and that accreditation does not interrupt or delay clearance projects;
• Ensuring that appropriate follow-up action is taken on the accreditation body’s recommendations.
• Managing accreditation review of all accredited mine action organizations/companies.

• Monitoring of mine action organizations that complements the procedures for accreditation and post-clearance inspections;
• Specifying the national technical standards and guidelines and providing guidelines for the monitoring of clearance organizations;
• Appointing a monitoring body;
• Overseeing the work of the monitoring body, ensuring that the monitoring system is being applied in a fair and equitable manner, and that monitoring does not interrupt or delay clearance operations;
• Ensuring appropriate follow-up action is taken on the monitoring body’s recommendations.
• Providing monthly and quarterly QM statistics to all contractors as feedback to their activities and provides recommendations for quality improvement.

Post-clearance inspections
• Ensuring that the areas to be cleared and depth of clearance are specified in contracts and agreements and that is done in accordance with national technical standards and guidelines;
• Specifying criteria, for applying levels of land use where necessary to be used in the sampling methodology in accordance with national technical standards and guidelines;
• Providing guidance on any specific corrective actions to be taken by mine action organizations, e.g. following an inspection which finds a critical non-conformity;
• Specifying the standards to be applied for the documentation of inspections, results and corrective action;
• Reviewing all documentation for inspected land prior to be entered into the information management system;
• Establishing an inspection body as part of the overall mine action structure.

Maintenance of national mine action standards (AMAS)
• On behalf of the Chief of Operations, CQM develops and implements plan for the review of national mine action standards (AMAS)
• As Chair person of AMAS Review Board, manages amendments in national mine action standards.
• Release up to date version of AMAS to all mine action organizations/companies working in Afghanistan and other concerned entities.
• Manages AMAS review board meetings on certain amendments or changes as required.
• Develops and maintain Quality Management related standard working procedures (SWP).

Quality improvement
• Chief Quality Management is responsible to identify critical problems/issues throughout the MAPA, plan, manage and conduct Quality Circle meetings for each problem/issue in order to bring improvement and solve the problems by coordinating the efforts of professional MACCA/MAPA staff in related fields.
• Responsible for follow up on the implementation of Quality Circle meetings recommendations and final decision approved by MACCA management.
• Coordination of QMS ISO trainings.

Investigation of incident/accidents

• Plan, manages and or conducts Board of Inquiry investigations of both the accidents and any in-compliances with the requirement of accreditation.
• Oversee the process investigations, analysis of the findings, development of lessons learned and follow up on the implementation of lessons learned letters.

Internal Audit

• On behalf of CoOPS, CoQM is responsible for the overall management of internal audit in MACCA operations department, AMACs and any other department/section interested in and or assigned by MACCA management.
• Planning of audit process, development of checklists, tasking of auditors, conducting analysis on audit findings and maintaining reports.
• Providing feedback and recommendations to Chief of operations about the findings of auditors.
• Coordinates ISO QMS trainings to MACCA/MAPA eligible staff.
• Conduct follow up on agreed preventive/remedial actions.
• Identify training needs, establish and implement a training programme to develop the skills of QM staff to plan, coordinate and manage the quality management aspects of the programme. Training will normally be provided on-the-job or through structured in-house workshops or seminars, but could also involve identifying and costing external sources;
• Provide advice to the Chief of Operations on quality management strategies, aims, goals and objectives for the programme.

Job Requirement:

Qualifications and Experience:

• Master’s degree or Bachelors degree with additional 2 years experience.
• 5 years of progressively relevant experience;
• Excellent communication skills in English, Pashto and Dari oral and written.
• Other Skills:
a. Understanding of UN system, policies, and coordination mechanisms an asset;
b. Training in landmine and unexploded ordnance disposal techniques, as well as the application of various clearance technologies is desirable.

Required Competencies

• Leadership - Proven supervisory ability and/or technical leadership. Ability to maintain effective working relations both as a team member and team leader;
• Planning and Organizing - Ability to organize, plan and implement work assignments, juggle competing demands and work under pressure of frequent and tight deadlines;
• Judgment - Demonstrated ability to apply good judgment in the context of assignments given;
• Teamwork - Excellent interpersonal skills and ability to establish and maintain effective partnerships and working relations with people in a multi-cultural environment with sensitivity and respect for diversity;
• Communications - Sound communication (spoken and written) skills, including the ability to advise and train users in the use of complex systems/applications and related matters and effectively prepare specifications and other written reports documentation in a clear, concise style;
• Problem solving - Sound analytical and problem solving skills and ability to handle a range of systems-related issues;
• Commitment to Continuous Learning - Willingness to keep abreast of new developments in the field of quality management;
• Technological awareness - solid computer skills, including proficiency in MS Office and databases;
• Professionalism - Sound knowledge of, and exposure to, a range of mine action issues, including the International Mine Action Standards (IMAS).

Job Location:

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