Complain Handling Agent
, Multi Location
About
Job Summary
• Handling the customer complaints.
To handle all the complaints which are coming from all sales channels in terms of SIM/SC / Network problems /Network expansion request…etc.
Duties & Responsibilities
• To inform and investigate the fraud cases with RA dept, and to follow up till the case get closed with its positive results.
• Preparing training materials and train the Etisalat new employees and franchises.
• Making the process of services.
• Preparing and keep the track of complaints reports in Monthly bases.
• Any other task which is assigned by Supervisor, or by the management.
Job Requirements
University Degree.
At least 1-2 years experience
Submission Guideline
• Fluent English, Dari and Pashto.
• Patience under pressure
• Computer skills.
• Communication Skills.
• Team work
• Good attitude.
• Creative
• Reliable
• Fairness and evaluation
• Honest.
• Leading Skills
Functional Area
Countries
Post Date
Dec 26, 2010
Closing Date
Jan 07, 2011
Reference
225
Number of Vacancies
1
Salary Range
Salary is negotiable
Years of Experience
Fresh
Probation Period
Not Specified
Contract Type
Permanent
Contract Duration
Not Specified
Contract Extensible
true
Gender
Male
Related Jobs
NETLINKS Plaza | Shahr-e-Naw,
Lane 3, Kabul, Afghanistan
Quick Links
For Companies
For Jobseekers
- info@jobs.af
- Contact Us
Contact