|Date Posted:||Jan 19, 2010|
|Closing Date:||Jan 25, 2010|
|Number of Vacancies:||1|
|Salary Range:||As per NTA salary scale policyUSD|
|Years of Experience:||2 Years|
|Contract Duration:||Not specified|
|Possibility of Contract Extension:||false|
|Probation Period:||1 month|
The Credit Officer will work closely with FINCAâ€™s solidarity groups (SCG, PLG) and individual clients (MCL). The Credit Officer will identify potential groups and conduct promotion and training in order to form Solidarity Groups. The Credit Manager (CM) will set a target number of groups that the Credit Officer will be required to open in his/her geographic region. After a solidarity group has been formed, the Credit Officer will attend group meetings and will be responsible for collecting repayments. The Credit Officer and his/her clients are subject to auditing at any time by FINCA staff. The clients will also receive technical support and training from the Credit Officer.
Duties & Responsibilities:
Financial Services (45%)
In order to achieve project goals, the Credit Officer (CO) will be responsible for finding clients for the FINCA loan products to which he/she is assigned. The CO will provide the following services:
â€¢ Identify and train potential groups on FINCA methodology and assist them in the formation of a SCG or PLG.
â€¢ Develop a work plan for attracting clients in the geographical area assigned to the CO.
â€¢ Manage clients and credit groups; inspect business of potential clients, prepare and complete loan agreement with clients, take responsibility for the loan approval process and all loan documentation, monitor the use of the loan.
â€¢ Manage and assume responsibility for the collection of the loan, service charges, fees or interest from clients, issuing receipts to clients for all payments and delivering the repayment to the cashier on the day of collection.
â€¢ In the case of problem groups, work with the group in person and on a daily basis to collect repayments.
â€¢ Provide clients with information on regulations of FINCA and importance of adherence to methodology.
â€¢ Assist management in the development of new loan products, market research, and other procedures.
â€¢ Be proactive in suggesting changes to FINCAâ€™s methodology that will reduce risk and increase the number of clients.
â€¢ Open at least 2 new credit groups each month and retain at least 80% of clients from one cycle to the next.
â€¢ Hit portfolio targets set by CM: less than 1% portfolio at risk (>30 days). Have a portfolio of 90 clients after 6 months, 170 clients after 12 months, 250 clients after 18 months.
â€¢ Advertise and promote FINCAâ€™s loan products to potential clients
â€¢ Maintain good relations and attend to the needs of existing clients
â€¢ Research the market and understand clientsâ€™ needs and innovative ways that FINCA can meet those needs
â€¢ Maintain good relations with influential members of the community in order to improve FINCAâ€™s reputation with the communities in which FINCA works.
â€¢ Always conduct your behavior professionally and calmly; do not get into arguments with clients in public; treat every client or potential client with respect.
â€¢ Help the general public understand the benefits of FINCAâ€™s work and FINCAâ€™s plans to help Afghanistan.
Monitoring and Reporting (20%)
â€¢ Attend weekly meetings of all clients under supervision, check repayments and businesses to guarantee proper loan utilization.
â€¢ Prepare accurate portfolio weekly reports for all of the Credit Officerâ€™s clients.
â€¢ Attend meetings of Credit Staff at FINCA office to submit weekly report and to complete a work plan for the following week.
â€¢ Immediately report all problems to Credit Manager and Financial Services Manager.
â€¢ Enter portfolio information in SIEM if requested by the CM or FSM.
â€¢ Ensure the safety of FINCAâ€™s assets and the integrity of FINCAâ€™s procedures.
Training and Human Resources (10%)
â€¢ Provide the Solidarity Group committee and members with training in basic accounting, loan and savings administration, group organization and management.
â€¢ Provide or assist in conducting business training for clients.
â€¢ Assist in development of other FINCA employees. Mentor new Credit Officers, help other Credit Staff as required by the Credit Supervisor or FSM.
â€¢ Assist the CM and FSM recruiting and evaluating other applicants for positions in the Financial Services Department.
â€¢ Evaluate the credit risk of solidarity groups and their members before approval of loan. Check every applicants business before every loan, verifying that loans are for business rather than consumer use, and verifying that loans will be used only for the memberâ€™s business.
Perform other reasonable tasks as required by management
â€¢ High school diploma
â€¢ Experience in private business, credit, trade, or manufacturing desirable.
â€¢ University education in finance, retail banking, credit, money lending, or another quantitative field an advantage.
â€¢ Initiative, integrity, self-management, and ability to work independently (while consulting with management).
â€¢ Experience working in the field, bazaars, or markets an advantage.
â€¢ Knowledge in social science or having some experience in social work.
â€¢ Good communication skills and ability to work on a team.
â€¢ Dari and Pashto fluency required; some knowledge of English is an advantage.
â€¢ Computer (word processing, data entry and data base management) skills an advantage.