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CSO for Khandahar Branch

Bank-e-Millie Afghan, Multi Location

This job is expired
Bachelor's Degree
Multi Location ()
Full Time
1706

About Bank-e-Millie Afghan

Job Summary

Customer service job involves assisting bank customers with account management and other financial service needs. It requires continual communication with customers, repetitive tasks, and a high level of attention to detail. Customer Service Officer performs functions such as opening new current or savings accounts and fixed deposit accounts, assisting customers with queries about bank services, and helping customers resolve account problems. Customer Service Officer assists banking customers by answering questions about their accounts and available banking services. She/he greets prospective customers and gathers information from the customer needed to open an account.

Duties & Responsibilities

1. Interviewing customers to obtain personal financial information and explain available services
Organizing opening of new deposit accounts by managing his/her Customer Service Representatives.
Answering customer questions and investigating account errors
admitting customers to safe deposit vault
2. Responsible for organizing delivery of Account opening cards, ATM cards, Account statements to the customers & maintain a record of such jobs.
3. The required MIS & Compliance requirements are also to be organized by the CSO.
4. Should take up any other tasks & or responsibilities given by the Branch Management.
Answering administrative and operational inquiries.
5. May provide marketing support; perform limited business prospecting activities, including client/prospect communication, and seminar activities.
6. Complete all required Training.
7. Adhere to all the Bank’s Policies and Procedures.
8. Provide coverage for other CSOs and Office staff as needed.
9. Remain current on Products, Services and the Firm’s System Applications

Job Requirements

BBA, general education degree or equivalent
Knowledge of customer service principles and practices
Knowledge of relevant computer applications
Ability to type
Knowledge of administrative procedures
Numeric, oral and written Dari, Pashto, English language applications
Product knowledge
The Ability to Listen Closely to Customers, Clear Verbal Communication, Ability to Empathize, Data Entry and Basic Computer Skills, Time Management Skills, Management of Personal Emotions, Situation Evaluation and Analysis, Organizational skills, Respect, Ability to Identify and Anticipate needs, Flexibility

Submission Guideline

You can apply for this post in such ways:
By Electronic submission:

You should apply electronically by sending your CV and a one-page covering letter explaining your interest and suitability for the position to E-mail given below.
PLEASE SPECIFY ONLY THE VACANCY NUMBER “BMA//2017//025” IN THE SUBJECT LINE OF YOUR E-MAIL.
Ahmad Jawad “Kamgar”
BMA HRMIS OFFICER
Address: JADE IBNE SINA WATT, KABUL AFGHANISTAN. Kabul-Afghanistan
PLEASE NOTE:
1. APPLICATIONS RECEIVED AFTER THE DEADLINE WILL NOT BE CONSIDERED.
2. ONLY SHORT-LISTED CANDIDATES WILL BE CONTACTED.
3. High opportunity will be given to those who from that province.

Functional Area

Banking

Countries

Submission Email

Vacancies@BMA.com.af

Post Date

Apr 26, 2017

Closing Date

May 04, 2017

Reference

BMA\\2017\\025

Number of Vacancies

1

Salary Range

Salary is negotiable

Years of Experience

3 years

Probation Period

3 month

Contract Type

Permanent

Contract Duration

Not Specified

Contract Extensible

true

Minimum Education

Bachelor's Degree

Gender

Any