CSP Representative

About MTN Afghanistan

Job Summary

Mentioned Below

Duties & Responsibilities

1. Customer Interaction, Welcoming Customer (greeting customer with smile and confidence)
2. Answering customer queries (Complete knowledge of MTN new offers/promos and all Product and services)
3. MTN Vs. Competitions information ( Providing correct and convincing info)
4. TABS information and usage (complete info and experties of all applications on spot)
5. Achieving sales and service targets (monthly sales target and service KPIs , customer waiting time, complaint resolution and accurate info/on spot
6. Reports (timely and accurate reporting) with right content and style.
7. Team Champion positive attitude (Support Team, Ideas, solutions, cooperation and assist team in achieving goals)

Job Requirements

1. High School Graduate, Bachelor is desirable.
2. Computer literate. Basic proficiency in word processing and spreadsheets
3. Must be patient and rigorous
4. Ability to maintain strict confidentiality
5. Very good human relations and interpersonal skills
6. Must be fluent in Pashto, Dari and English
7. Very good Communication Skills

Submission Guideline

Interested Afghan Nationals can send their applications and CVs (with three valid references) to careers@mtn.com.af or submit to MTN “Human Resources Division”.

Please mention the position title in the Subject line of your e-mail.

Only the applications received from the individuals residing in the province or neighboring provinces who meet the requirements will be considered and only the selected candidates will be called after the interviews.

Functional Area

General

Countries

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