Customer Care Officer

About Muslim English Language Institute

Job Summary

Muslim English Language Institute needs a female Customer Care Officer at the Head Officer for its customer facilitation and convenience who should have full command over Pushto, Dari, and English to answer the customers’ requests and inquiries over the phone or in person regarding new classes, scheduling and timing, location of campuses, new courses information and so on.

Duties & Responsibilities

Respond to calls, and provide requested information.

Entertain visitors, and provide requested information.

Attending meetings to discuss the issues regarding customers

Provide positive and negative observations by customers to the management.

Any other relevant tasks may also be assigned to the customer care officer by the management.

Job Requirements

At least a University degree or higher

At least 2 years of experience with customer care center, Call center or as a receptionist;

Should be available at office full time;

Well versed in speaking/communication.

Have full command on Pushto, Dari, and English
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Submission Guideline

Only female candidates meeting the above requirements are requested to submit an application along with their CV before 05-8-2017. Please clearly mention the position title in the subject line of your email (Customer Care Officer, Vac#: 0004) otherwise, your application will not be entertained.
Matiullah Sadat
Human Resources Manager
Muslim English Language Institute (MELI)
Dehnaw Dehbori Last Bus Stop of Kabul University, Kabul Afghanistan
Direct Email

Functional Area

Sales/Marketing

Countries

Submission Email

hr@muslim.af

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