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Customer Relationship Officer

Afghanistan International Bank, Multi Location

This job is expired
Multi Location ()
Full Time
551

About Afghanistan International Bank

Job Summary

Develops and implements marketing plans designed to build relationships with current clients and bring new relationships into the Bank.
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Marketing of different types of loans and credit facilities that are available, as well as the terms of respective services.
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Negotiate payment arrangements with customers who have delinquent loans.
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Handle customer complaints and take appropriate action to resolve them.
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Examine, evaluate and process applications for credit or loans and control and process accounts.
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Prepare reports of loans and accounts which have outstanding (unpaid) amounts.
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Conduct financial and marketing appraisals of clients businesses.
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Answer enquiries concerning loan balances or commercial accounts, penalties and credit standing of customers.
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Maintains existing client’s relationships and ensures that clients are fully serviced.
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Establishes contact with potential clients within the assigned market segment with a view to expand the client base.
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Conducts agreement negotiations aimed at setting up deals and credit applications.
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Prepares documentation in accordance with the bank’s guidelines and ensures that documentation is duly signed by the customer.
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Ensures that credits are granted within approved limits.
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Takes action in case the customer does not meet credit terms.
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Follows market and product development

Duties & Responsibilities

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Job Requirements

University degree in business, finance or related field
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Preferably at least one year experience in marketing of financial services.
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Familiarity with a range of commercial bank products and operations.
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Strong Computer skills (Excel, Word etc.)
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Must be willing to travel within the provinces across Afghanistan.
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Excellent written and oral communication skills in English, Pashto and Dari.

Submission Guideline

The application consist of a one-page cover letter explaining your interest and suitable for the post and send it along with up-to-date CV before closing date, Interested National candidates should submit their applications by email (clearly indicating on the subject line the title of the position and Vacancy Announcement Number) to: jobs@aib.af
Main Office:
Afghanistan International Bank
Human Resources Department
Shar-e-Now, Haji Yaqub Square
Shahabuddin Watt
Kabul, Afghanistan

Functional Area

Administrative

Countries

Post Date

Aug 24, 2010

Closing Date

Aug 29, 2010

Reference

HR03/08/2010

Number of Vacancies

2

Salary Range

Salary is negotiable

Years of Experience

Fresh

Probation Period

1 month

Contract Type

Short Term

Contract Duration

Not Specified

Contract Extensible

false

Gender

Male