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Customer Service Assistant

Aqsaat, Multi Location

This job is expired
Bachelor's Degree
Multi Location ()
Full Time
2253

About Aqsaat

Job Summary

Responsible for acting as a liaison between customers and company. Assists with complaints, orders, errors, account questions, billing, cancelations, and other queries.

Duties & Responsibilities


Resolve customer complaints via phone, email, mail, or social media.

Use telephones to reach out to customers and verify account information.

Greet customers warmly and ascertain problem or reason for calling.

Assist with placement of orders, refunds, or exchanges.

Advise on company information.

Take payment information and other pertinent information such as addresses and phone numbers.

Place or cancel orders.

Answer questions about warranties or terms of sale.

Act as the company gatekeeper.

Attempt to persuade customer to reconsider cancellation.

Inform customer of deals and promotions.

Work with AQSAAT manager to ensure proper customer service is being delivered.

Any other task assigned by supervisor.

Job Requirements

Bachelor degree in economics, BBA, B.COM or related areas.
1 year in marketing or sales

Submission Guideline

Female are highly encouraged to apply.

Functional Area

General

Countries

Submission Email

info@aqsaat.af

asad.niazi@aqsaat.af

Post Date

Jul 15, 2017

Closing Date

Jul 25, 2017

Reference

AQ0010

Number of Vacancies

1

Salary Range

Salary is negotiable

Years of Experience

1 year

Probation Period

Not Specified

Contract Type

Long-term

Contract Duration

Not Specified

Contract Extensible

false

Minimum Education

Bachelor's Degree

Gender

Any