Customer Services Officer

  Afghanistan Unspecified 495
Date Posted:Jun 7, 2010
Closing Date:Jun 13, 2010
Work Type:Unspecified
Number of Vacancies:1
Functional Area:Banking
Salary Range:As per NTA salary scale policy
Years of Experience:2 Years
Contract Duration:Not specified
Possibility of Contract Extension: Yes
Contract Type:Permanent
Probation Period:1 month
Required Languages:

About Sarey:


Job Summary:

Assisting the Branch Manager for handling all customer services and customer's related transactions

Duties & Responsibilities:

Verification of account opening and closing.
Ensuring that proper identification of customers is available according to guidelines of DAB.
Advise customers as what types of accounts are suitable for the customer banking needs.
Issuing cheque books, inward and outward cheque receiving.
Proper filling of customers data.
Review files to be ensure that all initial updates have been completed.
Forwarding welcome letter and payment instructions to customers advising that account is opened or activated.
Other duties as assigned by the Branch Manager.

Job Requirement:

High School Graduated, bachelor degree will be preferred.
Minimum 6 months to 1 year of relevant experience.
Strong communication skill.
Ability to analyze and solve problems.
Ability to communicate fluently both orally and written in English, Dari and Pashto.
Familiarity with computers programs (Office package).
Fast and accurate data entry skill.

Job Location:

This job is expired