Naqdina, Multi Location
Naqdina PS is an innovative and forward-thinking firm established in 2014 by obtaining business license from Afghanistan Investment Support Agency. Since then, by keeping up with the times and carefully responding to the ever changing demands of partners and customers, Naqdina has continued advancing in service delivery.
Naqdina started its Mobile E-Top Up service in early 2015 and completed combining 5 telecoms airtime purchase through a single SIM using USSD and SMS services plus enjoying extra access by using android and IOS mobile Applications.
Today Naqdina mobile recharge services with multiple option for the easy, fast and secure use of customer is welcomed across the country. Naqdina will add more services in the near future.
For further information about Naqdina, please visit our website www.naqdina.com or contact us at given mobile numbers.
Naqdina Moblie recharge and bill payment services is being appreciated by many re-sellers and retailers across the country. Naqdina customer base is growing every day and week. Having team members to support the customer and other team members in the over all customer relationship is an urgent need. the customer support officer will be involved in overall support activities to facilitate achieving customer satisfaction.
His main duties will focus on building relations, responding customer inquiries, resolving customer issues,preparing informative reports for the review of the supervisors and managers.
The customer support officer is required to be self motivated and should require minimum supervision. every day task list may not be provided at any specific days for any reason, but the customer support officer is expected to perform his level best to perform routine tasks in the capacity of the customer support position.through his/skills he will prepare analytical reports, presentations and suggestions. the customer support is required to be very patient and have high level of tolerance on customer arguments and should behave them with respect and nice words. any rude behavior with customers is not acceptable and may cause to termination of employment.
the customer support office should have good knowledge of the computer programs such as word, excel and power point.
Please submit your application together with update CV to the email given.All received application will go through three level of screening.
After initial screening, you will be called for first level of interview. Please note that all given educational and work experience details will be checked and certificates will requested from your earlier employers
Post Date
Nov 04, 2019
Closing Date
Nov 30, 2019
Reference
NPS-2019-01
Number of Vacancies
2
Salary Range
؋15000 - ؋25000 monthly
Years of Experience
2 - 3 years
Probation Period
1 month
Contract Type
Long-term
Contract Duration
Not Specified
Contract Extensible
true
Minimum Education
High School
Gender
Any
NETLINKS Plaza | Shahr-e-Naw,
Lane 3, Kabul, Afghanistan
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