Deputy Alternative Delivery Channel Manager
| Date Posted: | Apr 13, 2017 |
|---|---|
| Reference: | BMA\\2017\\018 |
| Closing Date: | Apr 22, 2017 |
| Work Type: | Full Time |
| Number of Vacancies: | 1 |
| Gender: | Any |
| Functional Area: | Banking |
| Nationality: | Afghan |
| Salary Range: | Salary is negotiableNone |
| Years of Experience: | 3 Years |
| Contract Duration: | Not specified |
| Extension Possibility: | Yes |
| Contract Type: | Permanent |
| Probation Period: | 3 months |
| Required Languages: | 96,90,66 |
About Bank-e-Millie Afghan:
Bank-e-Millie Afghan Bank-e- Millie Afghan (BMA) was the first financial institution established in Afghanistan in 1933. Similarly, it was the first financial institution established in a public private partnership set up with 72 percent share held by private sector. As a first bank in Afghanistan, BMA introduced formal banking services to the people and government of Islamic Republic of Afghanistan. Since then, the banks competitive strength and ongoing market leadership philosophy lays in its strong capital base and proven trustworthiness. In 1976, it was fully nationalized by the government of Afghanistan. Since its establishment, BMA is a leading banking in providing modern and secure banking services. Securing depositors' funds is the top priority of the bank. At the same time, the bank is contributing considerably to the development of manufacturing, agriculture, services, and international trade in the country. BMA is operating based on strong corporate governance principles, financial risk management and strict compliance to keep its credibility and trust. BMA has 15 city branches in Kabul and 21 provincial branches and equity investments in United States of America and England. And it is celebrating its 84th years of fame.
Job Summary:
Dy- ADC Manager is responsible for properly managing and maintaining the efficient ADC services
Training the ADC and branches staffs
Providing the Guideline to branches for ATM operation
Controlling ADC staff operation along with branches staff
Handling overall Issues ADC issues and solving on time
Close coordination with APS and other vendors
Installation for ATM and purchasing the ATM stationary
Reporting the mgt regarding the ATM operation
Settlement and Reconciliation issues handling
Maintaining proper maintenance of ATM
Managing Call Center staff and issues
Any other task assigned by line Manager
Duties & Responsibilities:
Dy- ADC Manager is responsible for properly managing and maintaining the efficient ADC services
Training the ADC and branches staffs
Providing the Guideline to branches for ATM operation
Controlling ADC staff operation along with branches staff
Handling overall Issues ADC issues and solving on time
Close coordination with APS and other vendors
Installation for ATM and purchasing the ATM stationary
Reporting the mgt regarding the ATM operation
Settlement and Reconciliation issues handling
Maintaining proper maintenance of ATM
Managing Call Center staff and issues
Any other task assigned by line Manager
Job Requirement:
BSc/BA in business administration or Bachelor in IT.
Experience
2 to 3 year of experience in ADC department
Requirement:
Proven experience as assistant manager or similar position
Familiar with financial and customer service principles and practices
Knowledge of data analysis procedures
Proficient user of MS Office
Leadership and organizational abilities
Problem-solving