Digital Finance Services – ‘Operationalizing Mobile Money’ Workshop Consultant/Trainer
| Date Posted: | Oct 16, 2019 |
|---|---|
| Reference: | FMFB-HR-0117-2019 |
| Closing Date: | Nov 15, 2019 |
| Work Type: | Full Time |
| Number of Vacancies: | 1 |
| Gender: | Any |
| Functional Area: | Accounting/Finance |
| Nationality: | International |
| Salary Range: | As per company salary scaleAF |
| Years of Experience: | 10 - 15 Years |
| Contract Duration: | Not specified |
| Extension Possibility: | No |
| Contract Type: | Fixed-term |
| Probation Period: | Unspecified |
| Required Languages: | English |
About FMFB:
The First Microfinance Bank - Afghanistan.
Founded in 2004, The First Microfinance Bank - Afghanistan (FMFB-A) is part of the Aga Khan Agency for Microfinance (AKAM), which has programmes in over 10 countries throughout the developing world. FMFB-A's vision is to be recognized as the leading microfinance services provider contributing to poverty alleviation and economic development through the provision of sustainable financial services primarily targeting micro/small businesses and households. The bank provides credit and deposit products to a wide range of clients including micro, small and medium enterprises along with commercial banking and international remittance services.
The bank is also a member of the Global Alliance for Banking on Values (GABV) - an independent network of banks using finance to deliver sustainable economic, social and environmental development. Our values-based banking agenda focuses on providing affordable financial services that promote entrepreneurship, agriculture, incremental housing and clean energy in Afghanistan.
With over 1,100 employees (20% women), FMFB-A operates in 14 provinces of Afghanistan through 39 branches (including one women only branch). The number of FMFB-A clients across 14 provinces reaches about to 180,000 (23% women) both in rural and urban areas. The FMFB-A loan outstanding and savings values reach to over AFN 6.2 billion and AFN 2.5 billion, respectively.
Job Summary:
The Consultant will impart classroom training topics such as the minimum requirements for setting up the mobile money business/agent network, manage agent operations, team structures, partnerships, pricing, interoperability challenges, technology platforms, major implementation challenges and controls framework/risk mitigation.
The workshop will also impart basic knowledge on how to navigate challenges of regulation, agent and technology risks, and scaling up. FMFB-A expects a dynamic and practical learning environment for this training with a number of real-world examples and case studies
Content will be arranged in the form of slides, videos, animations, interactive exercises, quizzes and more.
Participants from various levels within a bank, different functional responsibilities (front, middle and back offices) will equally benefit from the product knowledge that will be delivered. At the end of the workshop, participants should have a clear understanding of how to apply important decision frameworks to various components of a mobile money business.
Skills Required:
Skills Description:
S/he must have in-depth knowledge and practical experience of mobile money reflected by employment experience at a mid-senior level with leading MFS players with proven experience in developing relevant offerings, pricing strategies, and retailing procedures.
Duties & Responsibilities:
The specific topics to be covered during the program must include detailed sessions on (but not limited to):
- Introduction to Mobile Money/Branchless Banking.
- Minimum requirements to start MM.
- Understanding how MM fits into the local regulatory environment.
- Organization and infrastructure considerations.
a. Organizational design.
b. Key decisions that impact a platform implementation.
- Preparing and executing a Go To Market Plan.
a. KYC requirements for customers and agents.
b. Pricing.
c. Toolkit for agent management.
d. E-money management – flows transactions on mobile handset.
e. OTC and self-service channels.
- Connecting to the Bigger Ecosystem.
Deliverable:
The key deliverable must include:
- 5-day classroom training workshop to be conducted in Kabul, Afghanistan.
- Illustrate a MM roll out from conception to launch – 1 day.
- Key reference materials, handouts of information discussed in the training sessions, relevant supporting documents and case studies (if any) will be distributed among st the participants.
Job Location:
Afghanistan, KabulQualifications:
- Master’s Degree in Digital Finance.
- Certified Digital Finance Operationalizing Mobile Money.
- The consultant should have minimum 10 years of hands-on experience in setting up mobile money/branchless banking at a leading Mobile Financial Services (MFS) operator (preferably Business, Risk, and/or Operations background) and should have carried out similar training assignments in the past.