E-Banking Technical Officer

  Afghan United Bank
Bachelor's Degree   Kabul, Afghanistan Full Time 658
Date Posted:Aug 25, 2019
Closing Date:Sep 25, 2019
Work Type:Full Time
Number of Vacancies:1
Functional Area:IT - Software
Salary Range:As per company salary scale
Years of Experience:2 - 3 Years
Contract Duration:Open Ended
Extension Possibility:Yes
Contract Type:Permanent
Probation Period:3 months
Required Languages:Dari,Pashto,English

About Afghan United Bank:


Afghan United Bank is a local bank, licensed by the Afghanistan Central Bank in 2007. Currently this bank has 27 branches across the country. The bank provides various banking products to its clients and customers including Islamic Banking.

For more information kindly visit: www.afghanunitedbank.com 

Job Summary:

The incumbent monitors daily operation of ATMs and POS for service, quality and productivity (processing, transaction routing, reporting and invoicing) and ensures that resources are allocated properly to ensure high quality service and maximum productivity.

Skills Required:


Requires travel to provinces:


Skills Description:

·  Organizational and multi-tasking skills

·  Strong analytical and problem solving skills, ability to derive innovative solutions

·   Knowledge of varied ATM processor system functionality and operations

·   Positive approach in interactions with customers and team members 

·   Excellent written/verbal skill in Afghan local languages as well as in English

·   Accurate with excellent relationship skills

·    Disciplined, professional and hard-worker

Provincial journey in case of installation or maintain ATM and POS 

Duties & Responsibilities:

1.  Low Level Maintenance of E-Banking related servers and services (SMS Banking, E-Banking Application Server and etc…)

2. Resolve difficult situations and malfunction of ATMs/POS effectively by analyzing the situation and identifying potential solutions and ensuring a high level of customer satisfaction.

3. Take proper care of coordination with other related departments of the bank regarding installation and technical maintenance of ATMs/POS.

4.  Oversee technical testing and implementation of ATMs and POS.

5.  Ensure compliance of ATMs and POS with applicable regulations, policies, procedures and check-lists.

6.  Bank Websites (internal and external) enhancement and maintenance.

7.  Maintain of all communicational and networking issues related to SMS, Mobile Money and all other related features and services are going on.

8.  Regular Backup all important data of website ( Application / Database )

9.  Mobile Money Integration, Registration and troubleshooting.

10. Other job-related tasks as assigned by the line Manager.

Job Location:

Afghanistan, Kabul


·   University degree in IT

·   3+ year experience IT (prefer in ATM and POS Networks)

·   Past Experience in banking will be an advantage.

Job Keywords:

This job is expired