Field Service Representative

  DRS Technical Services
  Afghanistan Unspecified 1475
Date Posted:Oct 21, 2010
Closing Date:Mar 3, 2011
Work Type:Unspecified
Number of Vacancies:31
Functional Area:IT - Hardware
Salary Range:Salary is negotiable
Years of Experience:5 Years
Contract Duration:Not specified
Possibility of Contract Extension: Yes
Contract Type:Permanent
Probation Period:Unspecified
Required Languages:

About DRS Technical Services:

Job Summary:

The Field Service Representative will assist in the planning, installation, operation, and maintenance of Wi-Fi services.

Duties & Responsibilities:

The position of Field Service Representative will be located in various sites in Afghanistan.

Job Requirement:

•Minimum 2 years’ experience working in a Field Service environment; customer service, Internet and general IT background.
•Experience with Wireless Internet Services (Wi-Fi) and ability to provide network-related technical assistance to users.
•Experience with network administration, including creation of user accounts.
•Experience with all aspects of Wi-Fi Services including, planning, installation, troubleshooting, operation and maintenance.
•Experience with satellite bandwidth and configuration.
•Responsible for upkeep and repairs of satellite and network components and equipment.
•Ability to evaluate service needs and determine when deployment of a senior technician to the customer site is required.
•Familiarity with trouble ticket systems such as Remedy or related applications.
•Must be fluent in written and spoken English.

Due to the requirements in this contract, this position is only available to Afghan Citizens or Third Country Nationals.

DRS Technologies, Inc. is an equal opportunity employer. We consider applicants without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, or any other legally protected status. We are committed to recruiting and retaining the best talent in the defense and commercial technology areas.

Job Location:

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