Flagship Assistant Supervisor

  Etisalat Afghanistan
  Afghanistan Unspecified 550
Date Posted:Dec 20, 2010
Closing Date:Dec 29, 2010
Work Type:Unspecified
Number of Vacancies:1
Functional Area:Sales/Marketing
Salary Range:Salary is negotiable
Years of Experience:Fresh
Contract Duration:Not specified
Possibility of Contract Extension: Yes
Contract Type:Permanent
Probation Period:Unspecified
Required Languages:

About Etisalat Afghanistan:


Etisalat Afghanistan is a GSM operator established in Afghanistan in 2006 to operate a GSM network across Afghanistan and become the fourth GSM operator in the country. Etisalat Afghanistan is 100% owned by Etisalat U.A.E. Etisalat UAE (the parent company) is the sixth largest company in the Middle East and has subsidiaries in Benin, Burkina Faso, Central African Republic, Egypt, Gabon, Ivory Coast, Niger Saudi Arabia, Sudan, Togo, Tanzania, and Pakistan. We are an equal employment opportunities employer and will ensure development of Afghan nationals by capacity building, using training facilities.

Job Summary:

To establish and manage a consumer sales Flagship according to the company sales targets

Duties & Responsibilities:

• To review with the Sales Manager Flagship / the Business plan and to develop and specify objectives for the Flagship
• To coordinate with the Sales Manager Flagship and ensure that targets for Flagship are achieved.
• In case of ABSENCE of Sales Manager, Manpower planning and selection of staff,
• To appraise staff in case of ABSENCE of Sales Manager, Managing Flagship staff
• To sell all consumer related products and services of Etisalat to customers
• To proceed all sales processes according to defined sales Flagship procedures
• To reach a high Customer Satisfaction of Etisalat customers within the sales process as described in the sales policies and procedures
• To follow up the order process with contact and information through all involved departments if necessary
• If necessary, support all colleagues inside the Flagship to achieve the Flagship targets

• To assist and advise the Regional Sales Manager Flagships in the day-to-day business to achieve Sales strategy, plans, objectives and productivity, by:
o Following up quantitative productivity and qualitative performance of Sales Executives.
o Preparing and submitting several status reports, highlighting trends and general areas of interest and concern.
o Giving advice on ways to improve customer service, productivity and quality.
o Developing and updating working procedures affecting Sales and KPI (Key Performance Indicators).
o Ensuring procedures are in line with Sales quality standards and work instructions.
o Organizing necessary training for Sales Executives.
• Being on call to ensure 24 hours/7 day availability, performing frequent spot checks (regular cannot be unexpected)..

Job Requirement:

University degree in economics, business or telecommunications with a profound Practical background in Business. A further education in Sales/Marketing would be advantageous.
At least 1 year experience.
• Successful track record with reference to
• Consumer sales
• Developing and managing a sales team
• Well experienced in project management
• Well experienced in consumer treatment
• In-depth knowledge in Telecommunication and IT products and applications
• Ability to deal at a high level with customers, in a multicultural environment.
• Excellent communication and organizational skills
• Perfect Arabic as excellent English required
• Advanced PC Skills
• Clean Driving License
• Familiar to English, Dari and Pashto

Job Location:

This job is expired