ICT Assistant

About CREATIVE

Job Summary

CREATIVE seeks an Afghan national to fill the role of Information and Communications Technology (ICT) Assistant. The role will require an active and dynamic woman to work in a fast paced working environment and will require the incumbent to be able to meet the needs of the program. The position will be based in Kabul.

Duties & Responsibilities

Under the overall supervision of the ICT Manager the ICT Helpdesk will assist with the provision of IT services to ASGP offices, as follows:

• Provide basic technical ICT support to the project staff;
• Support users in backing up and restoring their files, as well as in virus detection, removal and prevention;
• Update computer inventory to reflect new IT equipment and redeployment of existing IT equipment
• Respond to user needs and questions regarding IT problem.
• Participate and assist in organizing ICT trainings for the staff. Coach ASGP staff on computer and software methodologies to facilitate their work.
• Observe and learn ICT from the support from the ICT Manager.
• Any other tasks as directed by supervisor.

Job Requirements

• High school graduation
• 2 years of relevant working experience, including, but not limited to, network administration, support and management of software such as Ms Word, Excel, Power point and Ms Access,
• Knowledge of Windows-based packages/applications;
• Fluency in English and Dari or Pashto;
• Excellent inter-personal and general communication skills.
• Ability to provide basic IT support services ;
• Ability to support clients with a Help Desk or User Support Unit

Submission Guideline

Interested applicants should forward their application to recruitment@crea-af.com clearly stating in the title line; ICT Assistant – Applicant’s Name,
Applicants must include:
• Their cover letter, in English. The cover letter MUST include:
o Present or last employer
o Post held – for how many years
o How many years experience in IT
o How many years experience in ICT field
o What is the reason for leaving your present role
o An active/live point of contact for a reference who will be able to confirm this information
o The last salary (monthly or yearly)
• CV, in English – FOUR Pages MAXIMUM
• Scanned copies of appropriate and applicable qualifications
• An availability date
Only applicants selected for interview will be contacted.

Functional Area

IT - Software

Countries

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