Information Communication and Technology (ICT) Officer

About DACAAR

Job Summary

ICT officer monitor and maintain the computer systems and networks of the relevant Provincial / Field Offices. They may install and configure computer systems, diagnose hardware/software faults and solve technical and applications problems, either over the phone or in person.

Duties & Responsibilities

Responsibilities:

Installation and updating of Standard DACAAR software and hardware.

Troubleshooting and maintenance of Computers on daily basis.

Focus on analyzing problems, finding and delivering permanent solutions to problems occurring on regular basis.

Provide report/manual on troubleshooting most common network/computer related problems.

Provide regular weekly report on all activities done during the past week to the Provincial Manager.

To provide the Provincial Manager with an updated list of daily complains.

Circulate the users’ daily problems and reporting back to Provincial Manager.

Analyze DACAAR network and recommend optimal solutions for any new Problem.

Travels to the relevant field offices regularly.

Keeps regular contact with Field staff requiring ICT support & help disk.

Filling the ICT item damage report, hand over, taking the repairable ICT items to workshop.

Regular communications with the ICT Unit Head in Main Office regarding IT matters.

Report detailed system notifications and events in a timely manner to the Provincial Manager / ICT Head.

Any other tasks assigned by the supervisor.

Job Requirements

Education/ Qualification and Employment Benefits
Education: Bachelor degree in Computer Science.
Experience: At least three years of experience in relevant field.
Other qualifications’ an advantage:

Network administration.

Hardware and software troubleshooting.

ICT Skills.
Languages: Pashto, Dari and English.
Employment benefits:

Good training opportunities to enhance employees’ skills

Eid bonus on both Eids (after the completion of three months service)

36 days of paid annual leave per year

10 days of paid sick leave per year

30 days of paid Hajj leave (after the completion of one year service)

90 days of paid maternity leave for female employees(after the completion of three months service)

5 days of paid paternity leave for male employees(after the completion of three months service)

15 days of public holidays per year
Other qualifications’ an advantage:

Network administration.

Hardware and software troubleshooting.

ICT Skills.

Submission Guideline

Procedure for submission of applications:


Interested and qualified candidates should submit a DACAAR Job Application Form along with introduction letter and CV online to mentioned email or a Hard copy to HR Department in DACAAR main office Kabul.
Important Note:

Applications without DACAAR Job Application Form will not be considered.

DACAAR job application form can be obtained from; DACAAR website www.dacaar.org/, acbar website www.acbar.org/; jobs.af website www.jobs.af / and DACAAR Main Office kabul.

Only Short-listed candidates will be contacted and called for the written test/ interview.

The salary would be paid in AFN according to the actual exchange rate.

DACAAR is an equal opportunity employer. We welcome applications from all sections of the society. While all applicants will be strictly assessed on their individual merit, qualified women, people with disabilities and members of minority communities are especially encouraged to apply.
Kabul Office Address:
DACAAR, Main Office, Paikob-e-Naswar, Wazirabad, Kabul, Afghanistan
Postal address: Central P.O. Box 208, Kabul, Afghanistan
Phone: (+93) 0202230752/ (+93) 0202230753
Web site: www.dacaar.org

Functional Area

IT

Countries

Submission Email

jobs@dacaar.org

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