IT Billing and Rating Analyst

About

Job Summary

Billing System is the main application which a Telco company must have and implement it to support the business and monitor daily activities in term of traffic, revenues and other common parameters


IT billing analyst will conduct daily support for Billing System which will include all aspects of Billing in term of Activations, Traffic, Billing statement, Tap file generation and other common activities. IT Billing Analyst also will involved in trouble shooting, follow up new user requirement, provide system technical leadership or guidance and involved in any project related to Billing System

Duties & Responsibilities

• Manage, overseeing and support overall operation for Billing system (new activations, sim card issuance, top up, customer profile, post paid billing statement, interconnect and roaming, Tap file generation, and other system reports needed by end users)
• Provides technical leadership and/or business-related subject matter expertise (SME)
• Identify new user requirements, analyze current issues and determine appropriate course of action
• Ensures systems implementations occur in accordance with established Change Management procedures
• Communicate periodic status reports for current Billing System project and/or current issues
• Manage and conduct Billing System training functionality for users when necessary
• Gathering user requirements periodically and discuss with end users (Finance, Sales/Marketing, etc) if the requirements need to be implemented as per business alignment
• Manage system update, system upgrade and user requests effectively and minimize the risk of system changes by having detail assessment and implementation plan
• Solve and manage Billing system problems within agreed SLA
• Perform any other official duties assigned by the superior(s)

Job Requirements

• Strong analytical skills
• Good knowledge in SQL/PL SQL
• Very good team worker
• Ability to work under pressure
• Good communication skills
• Able to grasp new concepts
• Eagerness to learn new concepts and technologies
• Strong knowledge in Billing System, CDR concepts, Interconnect, Roaming, Activations and Customer Care system in Telco industry
• Good skill on database maintenance and SQL query
• Education
• Bachelor's or undergraduate degree in Business Administration , Computer Science,
Information Systems, Electrical Engineering or equivalent experience is Preferred

Submission Guideline

• Only short-listed candidates whose applications responds to the above criteria will be contacted for interview.
• The Subject line of your email must indicate the exact position and the Vacancy Number.
• Address:Shahr-E-Naw, Charahe haji yaqoub, Shaheed Road Ehsan plaza , Kabul Afghanistan
• careers@etisalat.af

Functional Area

IT - Hardware

Countries

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