IT Billing and Rating Analyst

  Etisalat Afghanistan
  Afghanistan Unspecified 693
Date Posted:Nov 11, 2010
Reference:EA 211
Closing Date:Nov 20, 2010
Work Type:Unspecified
Number of Vacancies:3
Functional Area:IT - Hardware
Salary Range:Salary is negotiable
Years of Experience:Fresh
Contract Duration:Not specified
Possibility of Contract Extension:Yes
Contract Type:Permanent
Probation Period:Unspecified
Required Languages:

About Etisalat Afghanistan:


Etisalat Afghanistan is a GSM operator established in Afghanistan in 2006 to operate a GSM network across Afghanistan and become the fourth GSM operator in the country. Etisalat Afghanistan is 100% owned by Etisalat U.A.E. Etisalat UAE (the parent company) is the sixth largest company in the Middle East and has subsidiaries in Benin, Burkina Faso, Central African Republic, Egypt, Gabon, Ivory Coast, Niger Saudi Arabia, Sudan, Togo, Tanzania, and Pakistan. We are an equal employment opportunities employer and will ensure development of Afghan nationals by capacity building, using training facilities.

Job Summary:

Billing System is the main application which a Telco company must have and implement it to support the business and monitor daily activities in term of traffic, revenues and other common parameters

IT billing analyst will conduct daily support for Billing System which will include all aspects of Billing in term of Activations, Traffic, Billing statement, Tap file generation and other common activities. IT Billing Analyst also will involved in trouble shooting, follow up new user requirement, provide system technical leadership or guidance and involved in any project related to Billing System

Duties & Responsibilities:

• Manage, overseeing and support overall operation for Billing system (new activations, sim card issuance, top up, customer profile, post paid billing statement, interconnect and roaming, Tap file generation, and other system reports needed by end users)
• Provides technical leadership and/or business-related subject matter expertise (SME)
• Identify new user requirements, analyze current issues and determine appropriate course of action
• Ensures systems implementations occur in accordance with established Change Management procedures
• Communicate periodic status reports for current Billing System project and/or current issues
• Manage and conduct Billing System training functionality for users when necessary
• Gathering user requirements periodically and discuss with end users (Finance, Sales/Marketing, etc) if the requirements need to be implemented as per business alignment
• Manage system update, system upgrade and user requests effectively and minimize the risk of system changes by having detail assessment and implementation plan
• Solve and manage Billing system problems within agreed SLA
• Perform any other official duties assigned by the superior(s)

Job Requirement:

• Strong analytical skills
• Good knowledge in SQL/PL SQL
• Very good team worker
• Ability to work under pressure
• Good communication skills
• Able to grasp new concepts
• Eagerness to learn new concepts and technologies
• Strong knowledge in Billing System, CDR concepts, Interconnect, Roaming, Activations and Customer Care system in Telco industry
• Good skill on database maintenance and SQL query
• Education
• Bachelor's or undergraduate degree in Business Administration , Computer Science,
Information Systems, Electrical Engineering or equivalent experience is Preferred

Job Location:

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