IT Manager

  Afghanistan`s Peace and Reintegration Programme
  Afghanistan Unspecified 345
Date Posted:Dec 21, 2010
Closing Date:Dec 26, 2010
Work Type:Unspecified
Number of Vacancies:1
Functional Area:IT - Hardware
Salary Range:Salary is negotiable
Years of Experience:10 Years
Contract Duration:Not specified
Possibility of Contract Extension:No
Contract Type:Short Term
Probation Period:1 month
Required Languages:

About Afghanistan`s Peace and Reintegration Programme :

UNDP Afghanistan is supporting the Government of Afghanistan to implement the Afghanistan Peace and Reintegration Programme. This programme is supported by the international community and the United Nations to bring long term security and stability to Afghanistan. To implement this programme, a Peace and Reintegration (P&R) Trust Fund will be established to support various reintegration efforts, including training programmes, development activities and technical support.

Job Summary:

The IT Manager will work in APRP Office

Duties & Responsibilities:

Summary of key functions:

• Supervisory
• General responsibilities
• Development of information and documentation of management system
• Administering Networks
• Proper management and maintenance of all APRP Servers and Network and ensuring 99% network availability
• Facilitating sessions on knowledge building and knowledge sharing
1. Ensures Supervisory, focusing on the achievement of the following results:

• Leadership of the ICT team for effective and client-oriented services.
• Supervises and advises ICT Staff on managerial and technical issues.
• Supervises and Advises APRP Provincial Offices on ICT technical issues.
• Assess self in assessing team members’ training requirements and plans
• Develop a concise and clear reporting mechanism to keep the Chief of Staff abreast of all issues related to the ICT component. All reports are to be on time and must be fully informative
• Serves as a role model that other people want to follow; Empowers others to translate vision into results; Is proactive in developing strategies to accomplish objectives; Establishes and maintains relationships with a broad range of people to understand needs and gain support; Anticipates and resolves conflicts by pursuing mutually agreeable solutions
• Managing performance: Delegates the appropriate responsibility, accountability and decision-making authority; Makes sure that roles, responsibilities and reporting lines are clear to each staff member; accurately judges the amount of time and resources needed to accomplish a task and matches task to skills.
• Monitors progress against milestones and deadlines; Regularly discusses performance and provides feedback and coaching to staff
• Judgment/decision-making: Identifies the key issues in a complex situation, and comes to the heart of the problem quickly.
• Gathers relevant information before making a decision; Considers positive and negative impacts of decisions prior to making them; Takes decisions with an eye to the impact on others and on the Organization; Proposes a course of action or makes a recommendation based on all available information
• Coordinate efforts of the Database Development team
• Advise ICT Assistants on developing new processes for ease of the helpdesk issues.
• Manage ICT staff on creating the accurate work plan and focusing on placing the plan to the platform.
• Advise the ICT Team on all related ICT issues

2. Ensures General responsibilities, focusing on achievement of the following results:
• Full compliance with APRP information management and technology standards,
• Conduct of market research and analysis, and introduction of new technology for APRP office system updating and improvement.
• Provision of advice on and assistance in procurement of new ICT equipment, provision of technical specifications and information on best options in both local and international markets.
• Development and update of the ICT annual budget and work plans. Development and update of the business continuity plan, disaster recovery plan, ICT infrastructure and training plans. Follow up on their implementation.

3. Manages hardware Maintenance and development of software packages, focusing on the achievement of the following results:

• APRP hardware and software platforms meet the APRP corporate standards.
• Provision of advice on maintenance of all equipment and acquisition of hardware supplies
• Development of new software for high impact results (e.g. Inventory systems)

4. Ensures efficient networks administration, focusing on achievement of the following results:

• Monitoring of the computing resources that includes all the Windows 2003 based Domain Controllers, Exchange Server 2003, and other servers and clients to provide a stable and responsive environment.
• Manage the network in dispersed regional offices of APRP and ensure common standards are applied and followed across APRP; Guide work planning, supervision and follow up of individuals and regional teams
• Operation of network utility procedures defining network users and security attributes establishing directories, configuring network printers, providing user access and policies as necessary.
• Monitoring of backup and restoration procedures for both servers and other critical data.
• Timely upgrade of LAN infrastructure and Internet connectivity to meet APRP requirements.

5. Supervises and Monitor the proper management and maintenance of all APRP Servers and Network and responsible for 99% network availability, focusing on the achievement of the following Results:

• Supervise and take lead responsibility for management and maintenance of all APRP servers (Windows 2003 Domain controllers and Exchange 2003). Must apply appropriate and proven policies and procedures to maximize uptime and efficiency of all servers deployed in APRP regional offices.
• Supervises and Monitors network wide anti-virus and anti Spam systems and services
• Manage the data backup operations to provide assured recovery of servers and data for MS Windows, MS Exchange, and MS Domain Controller. Schedules and monitors backup jobs and oversees rotation of tapes to off site storage facility.
• Study latest Server Technology from Microsoft IT Showcase to provide recommendations for system. Improvements to meet business goals, high availability and reduce cost.
• Manages network user accounts, security permissions and email accounts.
• Monitor Cisco Pix firewall and Symantec anti-virus center for intrusion detection and virus outbreaks in system logs for malicious activity and attack patterns.
• Conduct routine hardware and software audits of workstations and servers for compliance with established standards, policies, configuration guidelines and procedures using Microsoft tools

6. Ensure facilitation of knowledge building and knowledge sharing in the Office, focusing on achievement of the following results:
• Identification and promotion of different systems and applications for optimal content management, knowledge management and sharing, information provision.
• Synthesis of lessons learned and best practices directly linked to ICT management.
• Sound contributions to knowledge networks and communities of practice.

Corporate Competencies:

 Demonstrates commitment to APRP’s mission, vision and values.
 Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability.

Functional Competencies:
Knowledge Management and Learning
 Shares knowledge and experience and provides helpful advice to others in the office.
 Ability to develop systems for structuring, codifying and providing access to information and knowledge.
Development and Operational Effectiveness
 Ability to lead planning and reporting
 Strong analytical skills
 Ability to provide IT supports services including IT hardware/infrastructure support and other IT applications support, web design and maintenance.
 Excellent knowledge of PC/LAN operating systems, Microsoft Windows, corporate ICT security and viral protection systems, knowledge of Microsoft Windows network administration.
 Ability to provide input to business process re-engineering, elaboration and implementation of new systems.
 Excellent supervisory skills
Leadership and Self-Management
 Focus on results for the clients and respond positively to feedback.
 Consistently approach work with energy and a positive, constructive attitude.
 Demonstrate openness to change and ability to manage complexity.

Job Requirement:

• University degree or equivalent in Information systems, Information Management or Information Technology. Microsoft Certified Professional (MCP), Microsoft Certified Systems Engineer (MCSE) and CISCO certification are required and Bachelors degree in Information Technology is required.

• 5 years of relevant working experience, including development and implementation of ICT strategies, management and supervision of ICT services and teams, hardware and software platforms, telecommunications facilities.
• Experience in management of full cycle development process (concept to implementation and maintenance) in software development and in designing and implementing LAN and WAN using standards and latest technologies.

Language Requirements:
• Excellent written and oral English is required.
• Fluent in Pashto/Dari is required.

Job Location:

This job is expired