IT Officer – Casual

 
Bachelor's Degree   Multi Location Full Time 4491
Date Posted:Oct 4, 2022
Reference:IT-Casual018
Closing Date:Oct 13, 2022
Work Type:Full Time
Number of Vacancies:18
Gender:Any
Functional Area:Information Technology,Computer Science
Nationality:Afghan
Salary Range:As per company salary scale
Years of Experience:1 - 2 Years
Contract Duration:Not specified
Possibility of Contract Extension: Yes
Contract Type:Short Term
Probation Period:3 months
Required Languages:Dari,Pashto,English

About AFTEL:

Founded:  

افغان تیلی کام در 13 ستامبر سال 2005 میلادی به حیث یک شرکت مکمل مخابراتی عرض وجود نمود. شرکت افغان تیلی کام در بدو تأسیس به یگانه شرکت که خدمات موبائیل GSM/3G سلام ، خدمات فایبرنوری ، خدمات تلیفون های دیجیتال لیندار، خدمات انترنیت DSL ، خدمات انترنت وایکمس ، خدمات انترنت Dial Up و خدمات VCN را در سطح کشور تهیه میدارد مبدل ګردیده است. علاوه برین، افغان تیلی کام یگانه شرکت مخابراتی است که شبکه مخابراتی تمامی دوایر دولتی بشمول تمام وزارت خانه ها و سایر دفاتر دولتی را تهیه میدارد که شامل خدمات مخابرۀ صوتی، انترنت و سهولت ویدو کانفرانس برای این دوایر میباشد و فعالیت مخابراتی شرکت افغان تیلی کام نیز از جانب وزارت مخابرات دولت جمهوری اسلامی افغانستان تصویب گردیده است. افغان تیلی کام 155 شهر های کوچک و بزرگ و 34 ولایت کشور را تحت پوشش قرار داده و به زودی تمامی 355 ولسوالی های کشور را نیز تحت پوشش قرارخواهد داد.

Job Summary:


Troubleshoot network in real time while maintaining high system availability and able to contribute ideas, share knowledge and help others to develop, in addition field engineer need to perform core network device initial installations, configurations under supervision and approval of line manager.

Monitor and maintain smooth operation and minor configurations in field network devices


Duties & Responsibilities:

·      Develop quarterly, Semi-annual and Annual Plan in compliance with the organizational plan.

·      Oversight and technical assistant to head office and branch staff related to IT issues.

·      Ensure proper maintenance of computers peripherals, printer, networking, internet & e-mail, security, data backup and recovery.

·      Assist to install software, network, internet, email, printer and update antivirus for all head office and branches.

·      Follow up, maintenance support IT system at regional Office and Branches.

·      Train and guide user on using new software, PC maintenance and troubleshoot.

·      Installs and configures computer hardware, software, systems, networks, printers, and scanners

·      Provides technical leadership on a variety of highly specialized project-related activities requiring expertise in specific technical areas for core information technology systems and services.

·      Maintains currency of knowledge with respect to relevant state-of-the-art technology, equipment, and/or systems.

·      Performs miscellaneous job-related duties as assigned

·      Participates as a member of the IT management team in planning, problem resolution, and reviewing department performance.

·      Perform any other task assigned by the Line manager.

·      Monitor and maintain IT Network Services that include E1 Connections smooth operation, and make sure network latency, network devices performance utilization report, field office and ISP customers regularly checked and report on time.

·      Troubleshoot WAN/LAN networks in real time while maintaining high system availability.

·      Make sure all security aspects, setting and configurations (like Firewall Rules, Mac Filtering, DoS settings, IPS settings, SSL settings, Encryption, Authentications, IP to user Mapping and etc.) are maintained under approved procedures.

·      troubleshoot intranet, Internet, E1, P2P, resolve ISP customer daily issues.

·      Maintain and mange Wireless Controllers, Access points, Firewalls, VPNs and Monitoring tools.

·      Ensure daily activities are compliant with IT Policies and Procedures.

·      Supervise junior IT staff and ensure quality services and support delivery.

·      Review logs of network devices record and report suspicious activities.

Job Requirement:

Education: Bachelor's degree in Computer Science, Information Technologies or related field.

Experience: Minimum of 1 year of experience working in same positions as Telecom Fraud Management Engineer, IT engineer, or IT Officer,

Skills Required:

·      Strong understanding of a process driven environment

·      Strong experience configuring and troubleshooting Cisco, ZTE, Huawei Routers and switches.

·      Knowledge, Skills, and Abilities Required and Strong written and verbal and interpersonal skills

·      Strong customer service experience required relevant professional certifications or training desirable.

·      Availability to work overtime in times of emergency and specialized project deliveries.

·      Understand and manage the pressure of a 24x7 customer support environment.

·      Educational background in IT/MIS at BSc degree or related fields.

·      Good skills in installation and maintenance of network, and computer related equipment.

·      Good knowledge of Telecommunication Connectivity, Window Server and Linux.

Job Location:

Afghanistan, Parwan, Wardak, Logar, Bamyan, Kapisa, Ghazni, Paktika, Paktya, Khost, Zabul, Helmand, Nimroz, Konar, Samangan, Faryab, Takhar, Kunduz, Badakhshan
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