Librarian & Receptionist

About Social and Educational Services Organization

Social and Educational services Organization (SESO) is an independent, non-profit organization that aims to empower Afghan society by offering social and educational services, especially to marginalized and under-represented populations.

Job Summary

Under the direct supervision of the Center Manager, the Librarian & Receptionist is responsible for providing library services and administrative support to the KEAC. The incumbent works as part of a team in providing library and educational services to a variety of client groups. The candidate should have a flexible approach to work and possess excellent telephone skills, excellent customer service, and organizational skills and have the ability to communicate effectively. 

Duties & Responsibilities

·      Catalog and classify library resources as required

·      Organize & Lead book reading/book clubs to promoting and marketing services;

·      Developing/maintain IT facilities and assisting with the use of computer equipment/internet;

·      Selecting, cataloging and classifying library resources;

·      Answering face-to-face/email/phone inquiries and providing relevant information,

·      Ensure that library services meet the needs of particular groups of users;

·      Assist patrons with use of online catalog and their internet search;

·      Make improvements to the accessibility of library resources by organizing resources;

·      Respond to telephone and in-person requests for information and research about EducationUSA, standardized tests and other KEAC services;

·      Assist patrons with registration for the TOEFL test, information related to the center, library, events, and other services;

·      Maintain, schedule of classes for TOEFL, GRE, GMAT preparation and other educational courses;

·      Assist in organizing classes, seminars, and meetings including room setup, sign-in sheets, printing agendas, handouts;

·      Respond to public inquiries about the classes, test dates, library and other educational services of the advising center;

·      Log all visitor information and inquiries & provide general administrative support for all departments;

·     Perform other duties as assigned by the supervisor;

Job Requirements

·      At least two years of college/university studies in Business Administration or Management is required;

·      Minimum of two years of experience in the field of library, customer service, and administration or related field is required;

·      A solid commitment to customer service;

·      Must be familiar with Microsoft Office applications (Word, Excel, and Outlook);

·      The candidates shall have worked in a similar capacity for Universities, governmental bodies, libraries, NGOs or international organizations;

·      Excellent communication, problem-solving and presentation skills;

·      Committed to hard work and continual learning;

·      Some ability to develop and present public information materials to promote center use;

·      A sound knowledge of Microsoft Office applications (Word, Excel, and Outlook);

·      The candidate must be fluent in both spoken and written English and Dari/Pashto;

Submission Guideline

Qualified applicants should submit their resume and application no later than November 13, 2019. You must include the job number and position title in the subject line of the email.

Only Shortlisted applicants will be informed for Interview.

Functional Area

Business Administration

Management

Countries

Submission Email

recruitment@sesoaf.org

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