MWA MILANO DESK ASSISTANT

About NATO Afghanistan - Resolute Support

Job Summary

The incumbent is responsible for providing customer services at the Camp RS MWA Customer Service Desk.

Duties & Responsibilities

Staffs the MWA Customer Service Desk.
Maintains a high-level of customer service and provides quality assistance to customers.
Starts movies and assists cinema customers.
Assists customers with basic internet and computer usage.
Signs out movies, games and game equipment.
Ensures all equipment is returned in good condition.
Registers DVD users in a Microsoft Excel database and processes rentals and returns to ensure proper tracking.
Monitors use and cleanliness of all work related areas.
Assists in ensuring the cleanliness of the customer service area and the Lobby.
Requests facility cleaners from billeting to assist with basic clean-up as needed.
Takes reservation requests for facilities and barbecue areas and ensures reservation forms are properly filled out and endorsed.
Assists with the set-up and breakdown of events and tournaments held at the camp.
Performs other duties as required.

The employee may be required to perform a similar range of duties elsewhere within the organization at the same grade without there being any change to the contract.

The work is normally performed in a typical Office/Secure Facility environment. Slightly Undesirable Conditions apply.

Job Requirements

High school graduate.
Basic Computer skills.

Standard Automated Data Processing (ADP) Knowledge:
Basic knowledge of Word Processing and Database and Working knowledge of Spread sheet.

DESIRABLE QUALIFICATION:
Ability to work in a customer service area in an unsupervised capacity with multi-national personnel.
This position involves shift work – Shifts could vary between 0700 and 2300 hours.
Vital to the continuity of MWA customer service.

Submission Guideline

We only accept RS LCH Application Forms in word format and they should be sent to (local.vacancies) mailbox.

PLEASE NOTE: ONLY THE OFFICIAL LCH RS APPLICATION, FOUND ON OUR WEBSITE WILL BE ACCEPTED. CV’S, RESUMES, CERTIFICATES SENT WITH THE APPLICATION FORM WILL NOT BE TAKEN INTO CONSIDERATION.

Additional Remarks:
An initial 12 month contract will be offered and contract extensions may be possible. Because of the dynamic environment, RS posts are under regular review and therefore post details and responsibilities, including contract duration and contractual grade may change during the advertising and contractual period.

Benefit Package:
Monthly salary of € 508.00
Meal Allowance of € 185.00 per month

If interested, please apply in accordance with the General Information for applicants provided through the following link:
http://www.rs.nato.int/images/stories/File/general_information_for_applicants.pdf

Functional Area

Administrative

Countries

Submission Email

local.vacancies@hq.rs.nato.int

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