National SMS/IVR Strategy Consultant

  Equal Access International
Master's Degree   Afghanistan, Kabul Full Time 964
Date Posted:Jun 18, 2017
Closing Date:Jun 24, 2017
Work Type:Full Time
Number of Vacancies:1
Functional Area:Communication
Salary Range:Salary is negotiable
Years of Experience:3 Years
Contract Duration:Not specified
Extension Possibility:Yes
Contract Type:Long-term
Probation Period:Unspecified
Required Languages:

About Equal Access International:


Equal Access is an international non-governmental organization specializing in development communications throughout Asia, operating in Afghanistan since 2002. EAA designs and implements a broad range of multi-media projects to support public information, outreach and social change communications initiatives. We work through a variety of media avenues including: radio (we broadcast to nationwide audiences through both national broadcasters and local radio stations); video (including TV); some print; we also conduct a broad scope of leadership trainings with persons of influence, public forums, media relations trainings etc; we support womens listening circles; and we have substantial mobile theatre programming with facilitated discussion groups with target audiences. Our country office is located in Kabul with activities nationwide.

Job Summary:

The consultant should develop the SMS/IVR strategy under the guidance of Afghan Children Read (ACR) Project and ACR outreach and communication component partner Equal Access Afghanistan, and in close coordination with relevant partners including the Ministry of Education (MoE), International Rescue Committee (IRC), Afghan Holding Group (AHG), SIL-Lead..

Duties & Responsibilities:

Deliverables of this assignment include the following:
1- An initial work plan: This will be the first deliverable that should contain methodology, a list of meetings to be conducted, schedules and questionnaires for some of the interviews. This will be flexible and subject to changes as per progress.
2- A draft strategy report: The second deliverable will be the first draft of the strategy containing a list of meetings conducted (with whom, when, where, topics discussed, and outcomes/agreements achieved), the best practices/approaches for implementing IVR/SMS for awareness raising, re-enforcing teacher’s training/capacity building efforts, coach and mentors, and other aspects of ACR

Draft of Strategy sent for comments and review

Half-Day workshop with ACR, EAA, MoE and partners to seek feedback, discuss changes in initial draft
3- Presentation and finalization of Strategy:, the strategy will be developed in English and consultant will be responsible to translate the strategy to one of the local languages. Additionally, present drafts, and final version of the strategy to ACR and government partners.

Presentation of final draft

Compiling comments

Final strategy draft
4- A final Strategy Draft and Report: The draft strategy should be finalized by incorporating all the feedback and comments from communication and outreach team lead or her/his designee. The final strategy document should discuss: 1) the process of research done and its timeline including desk research, meetings and interviews; 2) the outcome of desk research, interviews and meetings; and 3) the best recommended approach accordingly. The main points will include the following:

Informing the importance of implementation of IVR/SMS use for ACR Project

Best practices/approaches to IVR/SMS use in awareness raising and other potential aspects of ACR

A comprehensive plan of implementation, capacity and cost analysis process

Final recommended method for transferring the IVR/SMS facility to MoE based on local realities and needs.

Job Requirement:


At least Masters in Public Policy

At least 3 years of experience in policy and strategy development

Moderate understanding of ICT solutions

Knowledge of education system of Afghanistan

Good written and oral communications skills in Pashto/Dari and English

Job Location:

Afghanistan, Kabul
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