Operations Director

About AFGHANISTAN BROADCASTING SYSTEM

Job Summary

The Operations Director reports to the Chief Operating Officer for all duties and assignments and functions as the senior member of the ABS management team responsible for the implementation, operation and day-to-day performance of the DTTV network.

Duties & Responsibilities

General duties include, but are not limited to:

Recruiting, training and managing a multi-functional team

Managing a 24/7 network operations center (NOC) in Kabul

Managing customer relations and technical support

Supporting operations with CRM tools, technical solutions, billing and other essential functions

Implementing data and information management systems

Preparing budgets and routine business reports

Maintaining a statistical dashboard of network performance metrics

Job Requirements

General requirements include:

Minimum Bachelor degree in the related field of communications and digital media

Experience managing operations for the delivery of commercial TV, cable TV, satellite TV or wireless services

Fluency in English is essential, with competency in Persian and/or Dari and Pashto a definite plus

Competence in managing customer service teams and developing large-scale business processes

Significant supervisory, coaching and hands-on project management skills

Confident and capable of building scalable operations in a startup enterprise environment

Clear and effective oral and written communications skills

Good computer skills and experience with current data management and CRM software

Flexible, continuous learner, excellent communicator, works well in team environment, thrives on challenge, confident with customers and solving problems

Ability to manage multiple functions and programs at the same time under extreme conditions

Ability to work independently and as a key contributor to the timely delivery of corporate goals

Submission Guideline

Please submit your cover letter and C.V to (contact@acgtelasia.com), provide last or current reference is helpful and indicate clearly in the subject of your e-mail for the position your applying (for this post use OPTDIR001-KBL as subject of your email).

Only those who have the above mentioned qualification and are Afghanistan Nationalities are invited to send their applications and CVs electronically to the above mentioned email!

Only shortlisted candidates will be contacted for interviews.

Functional Area

Telecom/Engineering

Countries

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