| Date Posted: | Feb 3, 2014 |
|---|---|
| Reference: | OPTDIR001-KBL |
| Closing Date: | Apr 2, 2014 |
| Work Type: | Full Time |
| Number of Vacancies: | 1 |
| Gender: | Male |
| Functional Area: | Telecom/Engineering |
| Nationality: | Afghan |
| Salary Range: | As per NTA salary scale policyUSD |
| Years of Experience: | 5 Years |
| Contract Duration: | Not specified |
| Extension Possibility: | No |
| Contract Type: | Permanent |
| Probation Period: | 3 months |
| Required Languages: | English, Dari, Pashto |
About AFGHANISTAN BROADCASTING SYSTEM:
Asia Consultancy Group (ACG) is a privately-held international telecommunications service company engaged in facilitating the development of infrastructure solutions for disperse populated areas. Our aim is to provide a range of premier services encompassing cell tower co-location, operation and management, network planning and design, and Over-The-Air device management, to Telecommunication and ISP services providers facings a challenging environment.
Job Summary:
The Operations Director reports to the Chief Operating Officer for all duties and assignments and functions as the senior member of the ABS management team responsible for the implementation, operation and day-to-day performance of the DTTV network.
Duties & Responsibilities:
General duties include, but are not limited to:
Recruiting, training and managing a multi-functional team
Managing a 24/7 network operations center (NOC) in Kabul
Managing customer relations and technical support
Supporting operations with CRM tools, technical solutions, billing and other essential functions
Implementing data and information management systems
Preparing budgets and routine business reports
Maintaining a statistical dashboard of network performance metrics
Job Requirement:
General requirements include:
Minimum Bachelor degree in the related field of communications and digital media
Experience managing operations for the delivery of commercial TV, cable TV, satellite TV or wireless services
Fluency in English is essential, with competency in Persian and/or Dari and Pashto a definite plus
Competence in managing customer service teams and developing large-scale business processes
Significant supervisory, coaching and hands-on project management skills
Confident and capable of building scalable operations in a startup enterprise environment
Clear and effective oral and written communications skills
Good computer skills and experience with current data management and CRM software
Flexible, continuous learner, excellent communicator, works well in team environment, thrives on challenge, confident with customers and solving problems
Ability to manage multiple functions and programs at the same time under extreme conditions
Ability to work independently and as a key contributor to the timely delivery of corporate goals