Operations Manager

  Tetra Tech - JSSP
Master's Degree   Kabul, Afghanistan Full Time 1607
Date Posted:Mar 16, 2020
Reference:VA 20-153
Closing Date:Mar 26, 2020
Work Type:Full Time
Number of Vacancies:1
Functional Area:Operation
Salary Range:NTA, Grade B
Years of Experience:5 Years
Contract Duration: Unspecified
Extension Possibility:Yes
Contract Type:Contractor
Probation Period:3 months
Required Languages:Dari,Pashto,English

About Tetra Tech - JSSP:

Tetra Tech is a leading provider of consulting and engineering services. The Company supports government and commercial clients by providing innovative solutions focused on water, environment, infrastructure, resource management, energy, and international development. With 16,000 associates worldwide, Tetra Tech's capabilities span the entire project life cycle.Tetra Tech provides technical, management, and advisory services to help developing and transitioning societies navigate the challenges they face. We work around the world to help establish and strengthen productive relationships between state and society and develop sustainable government and justice systems that are responsive, transparent, accountable, fair, and efficient. In this way we increase stability, foster investment, and improve the rule of law, which benefits our partner countries as well as our economy back home. The U.S. Department of State, Bureau of International Narcotics and law Enforcement Affairs (INL), funded Justice Sector Support Program (JSSP) is a nationwide criminal justice sector development program focused on institutional capacity building as well as training and mentoring in Kabul and key provinces, and utilizes international and Afghan Advisors to train and build capacity for Afghan officials within the Ministry of Justice (MOJ), Attorney General’s Office (AGO), Supreme Court (SCT), Ministry of Women’s Affairs (MOWA), and other justice sector institutions.The program has the following four sections:

  • Case Management System Development
  • Legislative Capacity Building
  • Organizational Capacity Building
  • Monitoring and Evaluation

Job Summary:

Operations Manager

Nationality: Local National (LN)

Base of Operations: Kabul, Afghanistan

Salary: NTA Salary Scale - Grade B

Required Clearance: VSS-A or other INL-approved vetting

Tetra Tech, Afghanistan Justice Sector Support Program (JSSP), is seeking applications for Operations Manager position for Project Management Office - Operations section under the supervision of Deputy Chief Of Team - Operations (DCOT-O).

Skills Required:

Team ManagementLeadership Skills Interpersonal Skills Strong Communication Skills

Requires travel to provinces:


Skills Description:

  • Experience establishing and maintaining filing systems and protocols
  • Experience on international and/or donor funded projects and ensuring regulatory compliance
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced, stressful environment

Duties & Responsibilities:

The Operations Manager (OM) shall:

  • Provide oversight of Human Resources, Procurement, Logistics, and IT Sections to ensure that consistent policies and procedures are understood by all team members and are implemented in an integrated fashion across all areas of operations and management
  • Directly supervise operations supervisors
  • Assume role of acting DCOT- O, as required
  • Facilitate the development and use of integrated tools and systems required for the planning, implementation, tracking, reporting and quality control of all JSSP administrative and management systems, including procurement, logistics, facilities, human resources, payroll, IT, and other systems for LN staff
  • Train LN procurement, logistics and operations staff on Tetra Tech best practices for procurement, logistics, and human resources, as relevant and needed
  • Ensure that program implementation is in accordance with INL regulations and procedures
  • Provide oversight to the project procurement team to ensure that the most reasonable, fair, expeditious, and appropriate procurement choices are made pursuant to the Tetra Tech Procurement Manual
  • Directly supervise the day-to-day activities in the specified areas of operations (including the project’s facilities such as office space, equipment and project vehicles), administration, logistics, procurement, budgeting and IT
  • Review expenditures and ensure that salary, procurement, and subcontract payment transaction information adhere to Tetra Tech field accounting policies and US government procurement regulations
  • Routinely audit accounting transactions and files maintained for procurement and local subcontract payments
  • Supervise operations staff to assure that the project facilities are appropriately maintained according to Tetra Tech best practices, INL rules and regulations, and GIRoA laws
  • Provide oversight to ensure that the office functions according to Tetra Tech systems and practices
  • Perform site audits and inform the DCOT-O of any problems or issues arising in this regard
  • Ensure the project inventory (including IT and communications systems) are fully functioning at all times, including verification of equipment inventory list and proper filing of inventory sign-out/sign-in documents
  • Maintain a filing system in electronic and hard copy format for technical, financial, logistics/procurement and administrative documents
  • Work with expatriate staff and Home Office staff to ensure the electronic filing system is in proper order in accordance with the Tetra Tech Filing Policy and fully populated for efficient administration of the project
  • Provide guidance to the HR Manager on personnel issues including: preparation of employment agreements and scopes of work, salary negotiation, periodic performance review, determination and administration of employee benefits, and other processes as needed
  • Perform any other tasks that support the overall project, as assigned by the DCOT- O or his/her designee

Job Location:

Afghanistan, Kabul


  • Minimum of 5 years of relevant professional experience and a Master’s, or 7 years of relevant professional experience and a Bachelor’s degree
  • At least two years in a management role, and demonstrated experience in project management, operations management and financial systems and procedures

Job Keywords:

Operations Manager
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