Provisioning Analyst

About Sarey

Job Summary

Billing System is the main application which a Telco company must have and implement it to support the business and monitor daily activities in term of traffic, revenues and other common parameters


IT billing assistant will conduct daily support for Billing System which will include all aspects of Billing in term of Activations, Traffic, Billing statement, Tap file generation and other common activities. IT Billing Assistant also will involved in trouble shooting, follow up new user requirement, provide system technical leadership or guidance and involved in any project related to Billing System

Duties & Responsibilities

1. Assist in charge of provisioning, support overall operation for provisioning (new activations, sim card issuance, customer profile, Subscriber management )
2. Identify new user requirements, analyze current issues and determine appropriate course of action
3. Ensures systems implementations occur in accordance with established Change Management procedures for provisioning
4. Communicate periodic status reports for current Billing System project and/or current issues
5. Gathering user requirements periodically and discuss with end users (Finance, Sales/Marketing, etc) if the requirements need to be implemented as per business alignment
6. Assist in managing system update, system upgrade and user requests effectively and minimize the risk of system changes by having detail assessment and implementation plan
7. Solve and manage Billing system problems within agreed SLA
8. Keeping update the Trouble Ticket sheet and Change Request form sheet considering SLA
9. Perform any other official duties assigned by the superior(s)

Job Requirements

Education :

• Bachelor's or undergraduate degree in Business Administration , Computer Science,
• Information Systems, Electrical Engineering or equivalent experience is Preferred

SKILLS AND ABILITIES:

• Strong analytical skills
• Good knowledge in SQL/PL SQL,AIX, graphical system
• Very good team worker
• Ability to work under pressure
• Good communication skills
• Able to grasp new concepts
• Eagerness to learn new concepts and technologies
• Strong knowledge in Billing System, Activations in Telecom industry
• Good skill on database maintenance and SQL query

Submission Guideline

Only short-listed candidates whose applications responds to the above criteria will be contacted for interview.

The Subject line of your email must indicate the exact position and the Vacancy Number.

Address :Shahr-E-Naw, Supreme tower ,Beside Ministry of Women Affairs, Kabul Afghanistan

careers@etisalat.af

Functional Area

IT - Software

Countries

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