Receptionest

  Afghanistan`s Peace and Reintegration Programme
  Afghanistan Unspecified 393
Date Posted:Dec 19, 2010
Reference:APRP/2010/12/033
Closing Date:Dec 24, 2010
Work Type:Unspecified
Number of Vacancies:1
Gender:Male
Functional Area:Services
Nationality:Afghan
Salary Range:Salary is negotiable
Years of Experience:5 Years
Contract Duration:Not specified
Possibility of Contract Extension:No
Contract Type:Short Term
Probation Period:1 month
Required Languages:

About Afghanistan`s Peace and Reintegration Programme :

UNDP Afghanistan is supporting the Government of Afghanistan to implement the Afghanistan Peace and Reintegration Programme. This programme is supported by the international community and the United Nations to bring long term security and stability to Afghanistan. To implement this programme, a Peace and Reintegration (P&R) Trust Fund will be established to support various reintegration efforts, including training programmes, development activities and technical support.

Job Summary:

The receptionest will work at the APRP entrance door.

Duties & Responsibilities:

Summary of key functions:

 Handling Telephone Calls
 Managing Visitors

1. Telephone Calls

• Operates and maintains telephone equipment and handles flow of calls effectively.
• Screen and answer all incoming calls and handle caller’s inquires whenever possible
• Records all incoming calls in a register book.
• Establish contact when required with APRP representative at the Main Gate and coordinate activities.
• Re-direct calls as appropriate and take adequate messages when required and convey them accordingly.
• Pick up, security check, and deliver the mail to respective staff
• Effective Communication with public
• Receiving and handling visitors to APRP Office
• Screening, and directing calls and mail
• Registration of all incoming calls and mail
• Coordination with Compound Security Gate

2. Visitors

• Ensure receptions area is free of anything that could be used as a weapon.
• Arrange reception desk simply so that strange or foreign objects left will be recognized immediately.
• Ensure that confidential papers are not exposed on Reception Desk Tops.
• Maintain a proper visitors’ register book.
• Receive, greet, assist, checks ID, and contact the host to escort the visitor.
• Unregistered visitors should not be allowed admittance.
• Do not admit unknown and unexpected visitors particularly after work hours or on weekends.

Competencies:
Knowledge

The incumbent must have proficient knowledge in the following areas:

• Office administration
• An understanding of relevant office Procedures
• An understanding of Afghanistan cultural and political environment

Skills

The incumbent must demonstrate the following skills:

• Team building
• Analytical and problem solving skills
• Decision making skills
• Effective verbal and listening communications skills
• Computer skills including the ability to spreadsheet and word-processing programs
• Stress management skills
• Time management skills

Job Requirement:

Education:
• Secondary school is a requirement

Experience:
• 3 to 5 years of relevant working experience with national and international organizations


Language Requirements:
• Fluent in Dari/Pashto is required.
• Working knowledge of English language is a requirement.

Job Location:

Afghanistan
This job is expired