|Date Posted:||Jun 20, 2010|
|Closing Date:||Jun 27, 2010|
|Number of Vacancies:||1|
|Salary Range:||Salary is negotiableUSD|
|Years of Experience:||2 Years|
|Contract Duration:||Not specified|
|Possibility of Contract Extension:||No|
|Probation Period:||1 month|
The Recovery Manager will be responsible to supervise overall FAâ€™s recovery of funds from fraud client/loans and delinquent client/loans over 180 days or more also Recovery Manager is responsible for collection efforts for those loans written off already and if necessary the recovery Manager will be directly involved in collection of the fraud/delinquencies. The Recovery Manager works closely with Credit Department to identify and tackle the fraud issues. In addition, he will maintain close communications with governmental Judiciary departments in the provinces where FINCA is functioning.
Duties & Responsibilities:
â€¢ Supervise the performance of all the regional/branch Collection Officers throughout FA program and provide immediate feedback to them about their performance.
â€¢ Provide Job trainings for the Collection Officers throughout FA Program.
â€¢ Monitor that the Collection of the frauds and delinquencies are being held in line with FINCAâ€™s policies and procedures.
â€¢ Preparation of schedules for collection of late payments and delinquencies in collaboration with credit department.
â€¢ Monitoring of the collections to identify fraud and delinquent loans.
â€¢ Maintain close communications with judiciary departments of the government.
â€¢ Resolve of the delinquency/fraud cases referred to the court.
â€¢ Conduct frequent field visits to the delinquent/fraud loans.
â€¢ Prepare weekly and monthly summary reports or on demand report for the CEO and management board on the progress of the fraud/delinquent repayment collection activities and results.
â€¢ In addition, regularly meet with the Collection Officers in the regions and solve their problems.
â€¢ Conduct Weekly Recovery Management Team meetings comprised of the Recovery Manager, COO, DCOO, Audit Manager, Internal Compliance Manager, CFO, Recovery Department Legal Counsel (others can be invited when needed - such as Regional Managers etc.
â€¢ Recovery Manager is responsible for sending weekly updates of recovery process to the Recovery Management Team (not just CEO but entire team as mentioned above
â€¢ Close cooperation, coordination and communication within the Recovery Management Team and Operations, IC, Audit Departments
â€¢ Supervise the Recovery Legal Counsels
â€¢ Manage to the approved recovery plan - with monthly updates against that plan
The Recovery efforts will focus on the fraud and delinquent clients over 180 days, any additional active portfolios to be transferred to the Recovery Department is to be only approved by CEO or COO.
Delinquent clients cannot be transferred to the Recovery Department before 180 days and without approval of the CEO or COO
Fraud clients- only after an Internal Compliance review/investigation that verifies the fraud a fraudulent portfolio can be transferred to the Recovery Department and upon CEO or COO written approval.
â€¢ University diploma in Law or Political Science or Economics is essential
â€¢ At least one year experience in related field
â€¢ Experience in resolution of administrative and monetary cases in the judiciary and legal organizations
â€¢ Commitment to teamwork and ability to work across functional areas in a professional manner
â€¢ Experience in private business, credit, trade, is desirable
â€¢ Experience working in the community is essential
â€¢ Excellent interpersonal and communication skills
â€¢ Flexible in terms of traveling in the provinces for short period
â€¢ Dari and Pashto fluency required, some knowledge of English is an advantage.
â€¢ Computer skills (typing in Dari and Pashto) is essential