Recovery Manager

Bachelor's Degree   Kabul, Afghanistan Full Time 426
Date Posted:Jul 7, 2019
Closing Date:Jul 22, 2019
Work Type:Full Time
Number of Vacancies:1
Functional Area:Business Administration
Salary Range:As per company salary scale
Years of Experience:5 - 6 Years
Contract Duration: Unspecified
Extension Possibility:No
Contract Type:Permanent
Probation Period:3 months
Required Languages:Dari,Pashto,English

About FMFB:

Founded: 2004

The First Microfinance Bank - Afghanistan.

Founded in 2004, The First Microfinance Bank - Afghanistan (FMFB-A) is part of the Aga Khan Agency for Microfinance (AKAM), which has programmes in over 10 countries throughout the developing world. FMFB-A's vision is to be recognized as the leading microfinance services provider contributing to poverty alleviation and economic development through the provision of sustainable financial services primarily targeting micro/small businesses and households. The bank provides credit and deposit products to a wide range of clients including micro, small and medium enterprises along with commercial banking and international remittance services.

The bank is also a member of the Global Alliance for Banking on Values (GABV) - an independent network of banks using finance to deliver sustainable economic, social and environmental development. Our values-based banking agenda focuses on providing affordable financial services that promote entrepreneurship, agriculture, incremental housing and clean energy in Afghanistan.

With over 1,100 employees (20% women), FMFB-A operates in 14 provinces of Afghanistan through 39 branches (including one women only branch). The number of FMFB-A clients across 14 provinces reaches about 180,000 (23% women) both in rural and urban areas. The FMFB-A loan outstanding and savings values reach to over AFN 6.2 billion and AFN 2.5 billion, respectively.

Job Summary:

The Recovery and Special Assets Management function is critical to prudently managing the bank’s non-performing loan (NPL) accounts; the incumbent of the position is responsible for effective management of the field recovery staff on collection of past due accounts that are assigned to the recovery unit.

Skills Required:

Knowledge of Financial Systems and Management Accounts

Requires travel to provinces:


Skills Description:

  • Extensive knowledge of accounting, financial statement analysis, cash flow, and dealership operations
  • Knowledge of financial and legal processes of all aspects of commercial lending to business and consumers.
  • Good knowledge of Secured Transaction Law on Movable property in banking transaction.
  • Good knowledge of Law on Mortgage of Immovable Property in banking transaction.
  • Good knowledge (or willingness to learn) of the DAB and Basle Committee rules and regulations pertaining to prudential risk management.
  • Understanding of legal remedies available in loan default scenarios.
  • Prior experience working effectively with outside counsel/party.
  • Proven ability to collaborate effectively with internal and external parties under difficult circumstances
  • Knowledge of banking principles, policies and procedures
  • Ability to work on multiple tasks simultaneously, managing time and resources.
  • Proven ability to build strong relationships both internally and externally
  • Proficient in Microsoft Office programs specially in Excel.
  • Very good command in spoken and written English.
  • Excellent analytical thinking and attention to details and strong written communication skills.
  • Can-do attitude, good organizer with self-planning skills with strong problem-solving and decision-making abilities.
  • Independent mindset, able to draw conclusions and communicate his/her concerns in a clear and concise manner to the management.
  • Good communication and reporting / presentation skills.

Duties & Responsibilities:

  • Develop appropriate procedures and tools for effective management of the NPL accounts.
  • Manage the recovery team and internal/external resources required for recovery of NPL accounts.
  • Develop appropriate, balanced, and actionable plans to mitigate risk and communicate plans to recovery team.
  • Ensure that all notices to the customer, guarantor and collateral owner are timely issued by the recovery team and the follow up call/visits are done consequently.
  • Monitoring and controlling all NPL accounts and ensuring that NPL accounts are followed up for the recovery and turning accounts to

normal accounts.

  • Regularly review the MF and SME NPL accounts, and ensure that NPL accounts are maintained based on DAB’s asset classification and provisioning regulation.
  • Coordinate information flow between Recovery, Finance, MF, SME, Special Assets Management team and legal counsel as needed to effectively manage NPL accounts.
  • Closely work with the recovery team and clients to resolve loans that have been assigned to the Recovery.
  • Responsible for restructuring of NPL accounts and the subsequent monitoring.
  • Analyze financial condition and the credit status of borrowers and guarantors to evaluate cash flows and the borrower’s/guarantor’s ability to repay the loan under current or modified repayment plans.
  • Act as a liaison and building good relationship with local authorities (police office and civilian rights directorate).
  • Provides technical advice and assistance to business unit regarding the early identification and evaluation of deteriorating loan situations in order to minimize losses and maximize recoveries.
  • Ensure proper and complete filing of NPL accounts are maintained by the support recovery officer.
  • Ensure adherence to policies, procedures, customer’s rights protection circular and other appropriate compliance measures in handling of NPL accounts.
  • Ensure timely reporting to senior management on exposure and potential losses, reserve amounts, and asset classification changes.
  • Expected to extend assistance to the SAM team for resolution of cases by way of recovery in any possible manner.

Job Location:

Afghanistan, Kabul


The position requires bachelor degree in Business administration with over 5 years of work experience as branch manager, recovery manager, collection manager or portfolio manager; preference will be given to candidates with experience in collection or recovery manager with a bank.

The ideal jobholder shall possess

  • Minimum 5 years of retail/commercial banking experience including strong special assets/workout experience.

Job Keywords:

• Excellent analytical thinking
This job is expired


Job Advertisement - Recovery Manager.pdf