Recovery Officer (Mazar 1 Branch)
| Date Posted: | Sep 22, 2020 |
|---|---|
| Reference: | FMFB-HR-0050-2020 |
| Closing Date: | Oct 12, 2020 |
| Work Type: | Full Time |
| Number of Vacancies: | 1 |
| Gender: | Male |
| Functional Area: | Business Administration |
| Nationality: | Afghan |
| Salary Range: | As per company salary scaleAF |
| Years of Experience: | 3 - 5 Years |
| Contract Duration: | Not specified |
| Extension Possibility: | No |
| Contract Type: | Permanent |
| Probation Period: | 3 months |
| Required Languages: | Dari,Pashto,English |
About FMFB:
The First Microfinance Bank - Afghanistan.
Founded in 2004, The First Microfinance Bank - Afghanistan (FMFB-A) is part of the Aga Khan Agency for Microfinance (AKAM), which has programmes in over 10 countries throughout the developing world. FMFB-A's vision is to be recognized as the leading microfinance services provider contributing to poverty alleviation and economic development through the provision of sustainable financial services primarily targeting micro/small businesses and households. The bank provides credit and deposit products to a wide range of clients including micro, small and medium enterprises along with commercial banking and international remittance services.
The bank is also a member of the Global Alliance for Banking on Values (GABV) - an independent network of banks using finance to deliver sustainable economic, social and environmental development. Our values-based banking agenda focuses on providing affordable financial services that promote entrepreneurship, agriculture, incremental housing and clean energy in Afghanistan.
With near 1,500 employees, FMFB-A operates in 14 provinces of Afghanistan through 39 branches. The number of FMFB-A clients across 14 provinces reaches about 180,000 (men and women) both in rural and urban areas. The FMFB-A loan outstanding and savings values reach to over AFN 6.2 billion and AFN 2.5 billion, respectively.
Job Summary:
The Recovery and Special Assets Management function is critical to prudently managing the bank’s non-performing loan (NPL) accounts; the incumbent of the position is responsible for the recovery of NPL accounts in the branches.
Duties & Responsibilities:
Pre-recovery handling:
- Review client’s file and ensure that the loan process and delinquency management conducted in compliant with the policy and procedures and that the follow-up actions are documented properly.
- Visit client, guarantor, their businesses and collateral along with Loan Officer and Deputy Branch Manager to ensure of their existence and the conditions.
- Find out the reason/s why the loan was not repaid on time and report it to the recovery unit.
Recovery handling:
- Visit client, guarantor and collateral owner for recovery process and agree with parties for repayment of the loan as per the recovery guideline.
- Prepare weekly recovery plan, share it with the Recovery unit and implement it.
- Follow up with parities on agreed repayment through mobile call or personal visits.
- Examine the operational related issues of NPL account and assess if it needs to be escalated to next step recovery process and co-ordinate the recovery of overdue amounts.
- Review branch’s NPL accounts status on daily bases and prioritize follow-up actions accordingly.
- Follow up on NPL accounts to bring down the percentage of NPL by organizing personal / joint visits for recovery of overdue amounts.
- In Chronic (where no amount is received in 3 months) organize group visits, recommend for appropriate action by the Recovery or SAM unit.
- Obtain approval for filing cases with the authorities from SAM unit on case-to-case basis, register the case and monitor its progress for recovery of overdue amount.
Reporting Requirements:
- Weekly progress report on activities planned, action taken and the outcome.
- Monthly report to the Recovery & SAM unit on recovery process and deficiencies.
- Quarterly report to the Recovery & SAM unit on collection and losses.
- Ad hoc report on financial losses to Recovery & SAM and operation risk unit on cases related to fraud or embezzlement.
Job Requirement:
The position requires High-school graduate certificate (bachelor degree in Business Administration or business related field is preferred) with over 3 years of work experience in credit process and lending. Preference will be given to candidates with experience SME lending and recoveries.
The ideal job holder shall possess
- Minimum 3 years of lending and recoveries with the bank/MFI.
- Knowledge and understanding of financial statements.
- Knowledge of (or willingness to learn) Secured Transaction Law on Movable property in banking transaction.
- Good knowledge of (or willingness to learn) Law on Mortgage of Immovable Property in banking transaction.
- Good knowledge (or willingness to learn) of the DAB and Basle Committee rules and regulations pertaining to prudential risk management.
- Understanding of legal remedies available in loan default scenarios.
- Prior experience working effectively with customers.
- Knowledge of banking principles, policies and procedures
- Ability to work on multiple tasks simultaneously, managing time and resources.
- Proven ability to build strong relationships both internally and externally
- Good skill in Microsoft Office programs specially in Excel.
- Good command of English communication.